Resourceful Stage Manager recognized for high productivity and efficient task completion in a high-risk venue similar to the Bourne Stuntacular and excel in communication, problem-solving, and adaptability, ensuring a smooth operation.
Overview
5
5
years of professional experience
Work History
Bourne Stuntacular Stage Manager
Universal Orlando Resorts
Orlando, FL
12.2022 - Current
Coordinated with other departments to ensure that the technical elements were in place daily.
Organized rehearsals and performances to ensure that the process ran smoothly.
Managed multiple projects simultaneously while meeting tight deadlines without compromising quality standards.
Maintained a safe working environment by enforcing safety protocols.
Served as a liaison between third party company and UO regarding any issues that arose.
Monitored venue spending to ensure it was in line with approved budget and communicated with Finance about any challenges.
Developed ASMs by providing direct feedback and appropriate coaching.
Assistant Stage Manager
Universal Orlando Resorts
Orlando, FL
07.2021 - 12.2022
Performed administrative duties including schedules, grids, timecards & merit reviews.
Collaborated with other departments to ensure smooth running of shows/sets.
Responded quickly to any emergency situations that may arise on-stage or backstage.
Created SOP for various roles and maintained venue documentation.
Developed Coordinators and Leads within their role.
Coordinator
Universal Orlando Resorts
Orlando, FL
12.2019 - 07.2021
Complete administrative duties including but not limited to scheduling, monitoring timecards, and communicating necessary information to Team Members.
Created the Escort Trainer Guide approved by Talent Development for the Animated Escort Training Program.
Helped resolve difficult situations while providing positive guest service.
Provided updated and accurate information to Team Members and kept open communication with management.
Ensured all tasks given to performers and escorts were completed on time and met the standards.
Ensured a clean, safe and friendly environment for Team Members and guests.
Content Producer/Videographer
Gilberto Santa Rosa Tour
, PR
2011 - 2012
Worked closely with Manager throughout the post-production process to ensure full satisfaction with the final product.
Managed multiple tasks simultaneously while meeting tight deadlines.
Edited footage into cohesive narratives using Final Cut Pro.
Created video content for a variety of events.
Entertainment Status Lead
Universal Orlando Resorts
Orlando, FL
2017 - 2019
Education
Master of Science - Entertainment Business
Full Sail University
Winter Park, FL
01-2010
BA - Telecommunications
University of Sacred Heart
San Juan, PR
01-2008
Skills
Create strong interpersonal relationships
Ability to work under pressure
Computer management
Easily adaptable
Time prioritization
Accomplishments
GEM Award- December 2023
Excellence in Leadership- Second Quarter 2023
Entertainment Operations Leader of the Quarter- Third Quarter 2021
Bravo Awards- March 2021, September 2019 & July 2018
Timeline
Bourne Stuntacular Stage Manager
Universal Orlando Resorts
12.2022 - Current
Assistant Stage Manager
Universal Orlando Resorts
07.2021 - 12.2022
Coordinator
Universal Orlando Resorts
12.2019 - 07.2021
Content Producer/Videographer
Gilberto Santa Rosa Tour
2011 - 2012
Entertainment Status Lead
Universal Orlando Resorts
2017 - 2019
Master of Science - Entertainment Business
Full Sail University
BA - Telecommunications
University of Sacred Heart
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