Nay Way
Omaha,NE
Summary
Dynamic manager with a proven track record at Yordman, enhancing customer satisfaction through effective dispute resolution and high-quality service delivery. Skilled in team leadership and time management, I successfully improved marketing strategies and conducted market research, resulting in increased customer engagement and loyalty.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
Yordman
05.2015 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and owner.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Improved marketing to attract new customers and promote business.
- Conducted market research to identify customer needs and adjusted product offerings accordingly, increasing customer satisfaction.
Education
High School Diploma -
Bryan High School
Omaha, NE05.2024
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Certification
CNA
Timeline
Manager
Yordman
05.2015 - Current
High School Diploma -
Bryan High School