Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naya Perez

Student
Menifee,CA

Summary

Driven leader with a track record of fostering teamwork and enhancing customer satisfaction at Panera Bread. Excelled in quality improvement and problem-solving, significantly boosting team performance. Skilled in quality control and team motivation, adept at creating positive environments and achieving results through collaboration.

Overview

2
2
years of professional experience

Work History

Team Lead

Panera Bread
04.2022 - Current
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Coached team members in techniques necessary to complete job tasks.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.

Guest Services

San Francisco Giants
02.2023 - 03.2023
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Handled emergency situations with composure, ensuring guest safety and minimal disruption.
  • Fostered positive atmosphere, greeting guests warmly upon arrival.
  • Managed check-in and check-out processes, ensuring smooth experience for guests.

Education

Emergency Medical Technology

Moreno Valley College
Moreno Valley, CA
12.2024

High School Diploma -

Heritage High School
Menifee, CA
05.2001 -

Skills

Quality Control

Customer Focus

Teamwork and Collaboration

Team motivation

Problem-Solving

Quality Improvement

Timeline

Guest Services

San Francisco Giants
02.2023 - 03.2023

Team Lead

Panera Bread
04.2022 - Current

High School Diploma -

Heritage High School
05.2001 -

Emergency Medical Technology

Moreno Valley College

Similar Profiles

CREATE PROFILE
Naya PerezStudent