Nayda Rivera
Orlando,FL
Summary
Working closely with the Club Manager, the Fresh Manager is responsible for providing leadership and direction within the club and driving club performance, particularly for the departments that he/she directly manages. Responsible for leading the fresh departments, establishing operational efficiencies, maintaining policies and procedures.
Overview
8
8
years of professional experience
Work History
Fresh Manager
BJ's Wholesale
04.2016 - Current
- Provided exemplary customer service by addressing concerns promptly and maintaining open lines of communication between staff and patrons.
- Implemented innovative merchandising techniques, resulting in increased sales of fresh produce and perishable items.
- Conducted regular performance reviews for department staff members, offering constructive feedback aimed at promoting growth within the organization.
- Oversaw the implementation of new technology systems aimed at improving inventory tracking and reducing shrinkage rates within the department.
- Streamlined ordering processes, reducing waste and improving overall freshness of products available to customers.
- Managed a team of associates, ensuring proper training and adherence to company policies for optimal performance.
- Analyzed sales data regularly to identify trends and adjust inventory levels accordingly, maximizing profits while minimizing waste.
- Optimized scheduling processes, resulting in more efficient use of staff resources during peak business hours.
- Maintained compliance with health code standards.
- Determined and implemented appropriate productivity, quality and service goals.
- Trained and led team of 26 department team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Education
Bachelor of Arts - Management
Interamerican University of Puerto Rico
Ponce, Puerto Rico12.1990
Skills
Stock Rotation, Staff Training, Food safety understanding, Merchandising Strategies, Inventory Management, Food Safety Standards, Monthly inventory, Merchandising skills, Seasonal displays, Coordinating schedules, Customer Service, Computer Skills, Team Leadership, Problem Resolution, Scheduling and Coordinating
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Fresh Manager
BJ's Wholesale
04.2016 - Current
Bachelor of Arts - Management
Interamerican University of Puerto Rico