Summary
Overview
Work History
Education
Skills
Timeline
Barista
Naydine Keyser

Naydine Keyser

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

29
29
years of professional experience

Work History

UNIVERSAL BRANCH ADVISOR

Achieva Credit Union
Sarasota, FL.
01.2021 - 09.2022
  • Performed teller transactions such as:
  • Cash and check deposits
  • Cash advances
  • Loan payments
  • Perform member service transactions such as:
  • Change of address
  • Statement printing
  • Research member issues
  • Set up ACHs and wire transfers, open consumer and business accounts, open Share Certificates.
  • Branch opening, closing, and balancing.

COUNTER ASSOCIATE

Manatee County Tax Collector
Bradenton, FL.
09.2020 - 11.2020
  • Processed motor vehicle titles and release of lien.
  • Issued driver's licenses, titles, registrations.
  • Conducted VIN inspections.
  • Collected property taxes, and unpaid toll fines.

DEVELOPMENT EDUCATOR/Trainer

First Financial Credit Union
Albuquerque, NM
05.2007 - 05.2020
  • Scheduled and taught in class and online courses to increase learning opportunities.Produced training classes, produced and edited videos using Camtasia and Filmora software.
  • BVS, and Go-To Training
  • Researched, developed, and facilitated classes for New Employee Orientation, Teller Transactions, Member Services, Loan Processing, Products and Services, as well as Active Shooter training.
  • Wrote procedures for Active Shooter situations, prepared training materials.
  • Organized and managed Education internet page.
  • Branch onsite support, mentoring, and follow up visits.
  • Resolved loan payment issues and posting errors, perform file maintenance for all loan changes.
  • SENIOR INDIRECT LOAN PROCESSOR
  • Reviewed packets from dealer(s) verified packets were complete, contacted dealers regarding missing documents.
  • Verified accuracy of information with members. Entered contract information into SAIL, added/edited information in Episys.
  • Prepared and obtained approval for dealer wires, and trained new processors.
  • ACCOUNT PROCESSOR
  • Trained new processors, cross-trained existing processors.
  • Downloaded/uploaded reports from various vendor sites daily
  • Balanced ATM transactions.

PATIENT PAY COLLECTOR

American Home Patient, Albuq
Albuquerque, N.M.
10.2006 - 05.2007
  • Carried out day-to-day duties accurately and efficiently.
  • Reached out to customers with extremely past due accounts to recover lost revenue.
  • Contacted customers to discuss payment plan.
  • Evaluated, researched and resolved discrepancies.

ACCOUNTS RECEIVABLE/COLLECTIONS CLERK

Genter Health Care
Wilmot, N.H.
06.2002 - 08.2006
  • Prepared and mailed invoices to nursing homes.
  • Effectively communicated with clients regarding past due payments.
  • Matched purchase orders with invoices and recorded necessary information.

MORTGAGE LOAN PROCESSOR

Franklin Savings, New London Trust, Lake Sunapee
, N.H.
06.1995 - 05.2002
  • Obtained and analyzed required documentation.
  • Pulled credit report.
  • Reviewed tracking reports for accuracy.
  • Prioritized and managed loans in process.
  • Prepared legal documents and coordinated loan closings.
  • Communicated with originator and applicant concerning progress of loan file.
  • Upheld complete confidentiality.
  • Set up and completed loan submission packages.
  • Coordinated closing process with attorneys, and title companies.

LAW ENFORCEMENT SPECIALIST

United States Air Force
04.1985 - 01.1988
  • Investigated and reported crimes, accidents, offenses and damage to property.
  • Patrolled designated areas in patrol vehicle.
  • Temporarily assigned to Unit Training, Pass and ID, Office of Investigations, Reports and Records, and Administration, for special projects.
  • Identified, pursued and arrested suspects and perpetrators of criminal acts.
  • Participated in continuous firearms proficiency, and arrest technique training.
  • Completed detailed reports and required paperwork related to investigating criminal activity and incidents.

Education

Associates of Art - Business Management

Central New Mexico Community College
Albuquerque, NM
2013

Skills

  • Microsoft Office Suite & Teams
  • Filmora & Camtasia video editing software
  • Ten-key, typing 40 wpm
  • Go-To Training, Go-To Meeting

Timeline

UNIVERSAL BRANCH ADVISOR

Achieva Credit Union
01.2021 - 09.2022

COUNTER ASSOCIATE

Manatee County Tax Collector
09.2020 - 11.2020

DEVELOPMENT EDUCATOR/Trainer

First Financial Credit Union
05.2007 - 05.2020

PATIENT PAY COLLECTOR

American Home Patient, Albuq
10.2006 - 05.2007

ACCOUNTS RECEIVABLE/COLLECTIONS CLERK

Genter Health Care
06.2002 - 08.2006

MORTGAGE LOAN PROCESSOR

Franklin Savings, New London Trust, Lake Sunapee
06.1995 - 05.2002

LAW ENFORCEMENT SPECIALIST

United States Air Force
04.1985 - 01.1988

Associates of Art - Business Management

Central New Mexico Community College

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