NAYEI Haggerty
Richmond,VA
Summary
Compassionate Medical Assistant with experience in patient care and medical office management. Focused on achieving high patient satisfaction while ensuring compliance with regulatory standards. Skilled in fostering trust and rapport with patients through effective communication. Trained in sports nutrition and personal training, with experience in developing wellness content for women. Bilingual in English and Spanish.
Overview
1
1
Certification
1
1
year of post-secondary education
12
12
years of professional experience
Work History
Certified Clinical Medical Assistant
VCU Health - Women's Health at Stony Point
01.2026 - Current
- Supported patients and providers in fast-paced women's health setting, ensuring accurate documentation, organization, confidentiality, and high-quality service.
- Communicated effectively with patients and multidisciplinary team members, prioritized tasks, and delivered bilingual English-Spanish support.
- Assisted in patient intake and data entry for medical records.
- Prepared examination rooms and maintained cleanliness and organization.
- Scheduled patient appointments and managed follow-up calls effectively.
Medical Assistant
Bon Secours - Internal Medicine Associates of Chesterfield
06.2023 - 09.2025
- Assisted healthcare providers with patient examinations and procedures.
- Collected and documented vital signs for patient records accurately.
- Assisted healthcare providers with patient examination and procedures.
- Streamlined clinical and administrative workflows, enhancing patient communication, documentation, scheduling, and customer service in busy internal medicine practice.
- Managed multiple responsibilities, ensuring accuracy and professionalism to deliver a patient-centered experience.
Medical Assistant
Mansilla Medical Practice
01.2021 - 01.2023
- Coordinated medical records, appointments, and laboratory orders while providing front-desk support and assisting patients in person and by phone to enhance patient experience.
- Performed clinical support duties and Spanish-English interpretation, collaborating with providers to ensure smooth daily operations.
- Performed vital sign checks and prepared patients for examinations.
- Assisted in patient intake and documentation of medical histories.
- Scheduled appointments and coordinated patient flow efficiently.
Medical Assistant
Pediatric & Adolescent Medicine
Richmond, VA
01.2017 - 01.2019
Medical Assistant
James River Cardiology
Richmond, VA
01.2015 - 01.2017
Nutrition & Wellness Content Creator
ByMayaFit
Richmond, VA
- Created educational social media content targeting women's nutrition, wellness, fitness, healthy habits, and sustainable lifestyle changes to engage and inform the audience.
- Planned, filmed, and developed short-form content and practical educational resources, including nutrition guides and meal ideas, to enhance audience understanding of wellness.
- Managed audience communication and used digital and AI tools for effective content planning, organization, and research to streamline productivity.
Education
Certified Medical Assistant - Medical Assistant
National Healthcareer Association
07.2024 - 11.2024
Coach Nutricional - Nutrición Deportiva
Instituto De Ciencias De Nutrición Y Salud
05.2020 - 08.2020
International Human Rights Law -
Duke University
Durham, NCBachelor's Degree - Social Work
Universidad Industrial de Santander
Bucaramanga, ColombiaSkills
- Clinical Nutrition
- Patient Scheduling
- Spreadsheets & Excel
- Healthcare Software
- Health Education
- Bilingual skills
- Medical documentation
- Bilingual support
- Health education delivery
- Immunization administration
- Patient-focused care
- Adaptability
- Teamwork
Certification
- Certified Medical Assistant CME, National Healthcareer Association (NHA), 01/01/27
- Advanced Sports Nutrition, Instituto de Ciencias de Nutrición y Salud, Barcelona, Spain, 01/01/20
- Sports Nutrition, Gualda Training, 01/01/24
- Personal Trainer & Gym Instructor, Gualda Training, 01/01/24
- Certified Clinical Medical Assistant (CCMA), National Healthcareer Association (NHA), 01/01/27
Languages
- English
- Spanish
Personal Information
Title: Nutrition & Wellness Professional | Content Creator | Certified Clinical Medical Assistant
Timeline
Certified Clinical Medical Assistant
VCU Health - Women's Health at Stony Point
01.2026 - Current
Certified Medical Assistant - Medical Assistant
National Healthcareer Association
07.2024 - 11.2024
Medical Assistant
Bon Secours - Internal Medicine Associates of Chesterfield
06.2023 - 09.2025
Medical Assistant
Mansilla Medical Practice
01.2021 - 01.2023
Coach Nutricional - Nutrición Deportiva
Instituto De Ciencias De Nutrición Y Salud
05.2020 - 08.2020
Medical Assistant
Pediatric & Adolescent Medicine
01.2017 - 01.2019
Medical Assistant
James River Cardiology
01.2015 - 01.2017
Nutrition & Wellness Content Creator
ByMayaFit
International Human Rights Law -
Duke University
Bachelor's Degree - Social Work
Universidad Industrial de Santander