NAYELHI CASTILLO
Carlton
Summary
Experienced environmental services leader prepared for this role. Proven ability to manage teams, meet changing needs, and maintain high standards. Strong skills in sanitation procedures, regulatory compliance, and safety protocols. Known for reliability, flexibility, and achieving measurable results.
Overview
10
10
years of professional experience
Work History
EVS Lead
Aramark
03.2023 - Current
- Ensured strict adherence to infection control standards by regularly training staff on updated guidelines.
- Covered extra shifts during employee absences.
- Abode by and enforced department policies and procedures.
- Increased employee retention by fostering a positive work environment and offering growth opportunities within the team.
- Spearheaded proper training with use of chemicals and cleaning tools and devices.
Assistant Manager
Taco Delite
05.2015 - 07.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Manager
Fajita Pete's
04.2018 - 09.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
High School Diploma -
Garland Evening High School
Garland, TX05-2003
Skills
- Customer service
- Cleaning and sanitizing
- Floor cleaning and buffing
- Safety Monitoring
- Workload management
- Team building
- Food presentation
- Nutrition awareness
- Safe food handling
- Scheduling
- ServeSafe manager
- Inventory audits
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
EVS Lead
Aramark
03.2023 - Current
Manager
Fajita Pete's
04.2018 - 09.2019
Assistant Manager
Taco Delite
05.2015 - 07.2022
High School Diploma -
Garland Evening High School
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