Nayeli Alvarez
West Valley City
Summary
Motivated and customer-focused Sales Associate with over a year of experience in retail and customer service. Proven ability to drive store profits by understanding and meeting customer needs. Recognized for strong work ethic, fast learning, organizational skills, and team collaboration. Eager to apply interpersonal and service skills in a new role as a Bank Teller, with a commitment to delivering exceptional client experiences and supporting daily banking operations.
Overview
1
1
year of professional experience
Work History
Sales Advisor
H&M Hennes & Mauritz
07.2024 - Current
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Provided accurate product information and answered inquiries to support informed purchasing decisions.
- Maintained store presentation standards, ensuring merchandise was well-organized and visually appealing.
- Processed transactions efficiently, balancing speed with attention to detail for customer satisfaction.
- Trained new employees by providing hands-on instruction in company procedures, customer service standards, and daily operational tasks.
Entertainment TA
Walmart
02.2024 - 07.2024
- Provided excellent customer service in a fast-paced retail environment, consistently exceeding daily sales goals.
- Operated POS systems to process transactions with accuracy and efficiency.
- Maintained organized and visually appealing merchandise displays..
- Resolved customer concerns promptly and professionally.
Education
Hunter High School
West Valley City, UT12-2023
Skills
- Sales experience
- Customer service experience
- Brand awareness
- Attention to Detail
- Sales training
- Bilingual: English and Spanish
- Time Management
- Work Under Pressure
- POS System Handling
- Good Work Ethic
- Organizational Skills
- Empathy and Patience
Timeline
Sales Advisor
H&M Hennes & Mauritz
07.2024 - Current
Entertainment TA
Walmart
02.2024 - 07.2024
Hunter High School
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