Nayeli Amaya
Longmont,CO
Summary
Cultivated a strong work ethic through early exposure to family financial challenges. Motivated by parents' dedication, developed a commitment to excellence in customer service across diverse industries. Championed memorable customer interactions in the food sector, prioritizing satisfaction and positive experiences.
Overview
6
6
years of professional experience
Work History
CNA
Hover Green Houses
Longmont, CO
05.2024 - Current
- Administered daily care routines, ensuring resident comfort and well being.
- Assisted with mobility and transportation, enhancing residents' independence.
- Monitored vital signs, accurately documenting changes for the nursing staff.
- Collaborated with teams to develop personalized care plans.
- Executed daily cooking, cleaning, and laundry responsibilities to enhance patient comfort and well-being.
Server
Texas Roadhouse Restaurant
Longmont, CO
04.2024 - 03.2025
- Provided exceptional customer service, ensuring a positive dining experience for all customers.
- Cultivated warm relationships with regular customers.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Bartender/Server
Doña Maria Bierria
Longmont, CO
05.2023 - 02.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
CNA
Life Care Center
CO
11.2022 - 05.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Reported changes in patient conditions to registered nurse or physician.
- Answered patient call lights promptly and responded to requests appropriately.
Office Clerk
Sprinkler Used Cars
Longmont, CO
05.2020 - 11.2022
- Greeted customers, answered inquiries, and directed them to the appropriate department.
- Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
- Answered phone calls in a professional manner and transferred calls accordingly.
- Organized office supplies and maintained an inventory of stock items.
- Prepared invoices for customers based on their orders and payment terms.
- Received payments from customers via cash or credit card transactions.
Education
Some College (No Degree) - Nursing
Front Range Community College
Westminster, COSkills
- Enhanced customer satisfaction through effective communication and problem solving skills
- Fostered positive working relationships to enhance team productivity
- Enhanced customer interactions and support by leveraging bilingual capabilities
- Utilized strong organizational abilities to manage multiple tasks efficiently
- Cash handling
- Professional appearance
- Safe food handling
- Menu memorization
- Food running
Timeline
CNA
Hover Green Houses
05.2024 - Current
Server
Texas Roadhouse Restaurant
04.2024 - 03.2025
Bartender/Server
Doña Maria Bierria
05.2023 - 02.2024
CNA
Life Care Center
11.2022 - 05.2023
Office Clerk
Sprinkler Used Cars
05.2020 - 11.2022
Some College (No Degree) - Nursing
Front Range Community College