Nayeli Banda
Houston
Summary
Administrative Assistant with over 5 years of experience delivering exceptional administrative support and customer service, characterized by a strong focus on efficiency, adaptability, and meticulous attention to detail. Proven ability to enhance team operations through superior organization and time management skills, ensuring tasks are completed accurately and on schedule. Dedicated to utilizing expertise in teamwork and customer relations to drive business objectives while upholding the highest standards of professionalism.
Overview
8
8
years of professional experience
Work History
Administrative Assistant
Hackbarth Delivery Services
Houston, TX
01.2021 - Current
- Coordinated scheduling and logistics for deliveries, ensuring timely service and optimal resource allocation.
- Managed customer communications, addressing inquiries and resolving issues to enhance client satisfaction.
- Developed and maintained filing systems for efficient document retrieval and organization.
- Assisted in training new administrative staff, fostering a collaborative work environment.
- Created detailed reports on delivery performance, providing insights for operational improvements.
Receptionist
Northside Imports Houston
Houston
01.2024 - 05.2024
- As a Receptionist at Northside Imports Houston, I efficiently manage front desk operations, ensuring client satisfaction.
- Passionately greeted and assisted hundreds of clients, maintaining high service standards.
- Maintained meticulous records of client interactions, improving data accuracy.
- Streamlined front desk operations, enhancing customer satisfaction and efficiency.
- Fostered a welcoming environment for hundreds of clients, contributing to a positive first impression.
Store Manager
Shipley Do-Nuts
Houston, TX
08.2018 - 01.2021
- Set expectations and modeled excellent service by projecting a positive attitude and enthusiasm toward the job, company, and customers.
- Developed and maintained effective working relationships with team members, management, and customers.
- Implement and enforce health and safety protocols to ensure a safe work environment for employees and customers.
- Manage store inventory and ensure appropriate stock levels to meet customer demand and minimize waste.
Education
Dental Assistant -
Houston Dental Assistant School
Houston, TX12.2019
High School - undefined
MacArthur High School
Houston, TX05.2019
Skills
- Organization
- Customer Service
- Teamwork
- Attention to Detail
- Time Management
- Adaptability
- Efficiency
- Data entry
- Computer skills
- Office administration
- Customer and client relations
- Clerical support
LANGUAGES
English
Spanish
Timeline
Receptionist
Northside Imports Houston
01.2024 - 05.2024
Administrative Assistant
Hackbarth Delivery Services
01.2021 - Current
Store Manager
Shipley Do-Nuts
08.2018 - 01.2021
High School - undefined
MacArthur High School
Dental Assistant -
Houston Dental Assistant School