Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nayeli DelaRosa Rivas

Aurora,CO

Summary

Retail management professional prepared to drive store success through effective leadership. Recognized for fostering collaborative team environments and achieving operational goals. Known for reliability and adaptability, ensuring seamless alignment with business needs. Expertise in inventory management and customer service excellence.

Overview

8
8
years of professional experience

Work History

Retail Store Manager

Metro by T-Mobile
04.2016 - 06.2024
  • Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
  • Completed routine store inventories.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Managed store organization, maintenance, and purchasing functions.

Sales Associate

Metro by T-Mobile
04.2016 - 06.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Adams City High School
Commerce City, CO
05.2016

Skills

  • Customer service
  • Bilingual
  • Strong multi-tasking
  • Retail operations
  • Highly motivated
  • Decision-making skill
  • Dependable and reliable
  • Store maintenance
  • Accurate money handling
  • Stock management

Languages

Spanish
Native or Bilingual

Timeline

Retail Store Manager

Metro by T-Mobile
04.2016 - 06.2024

Sales Associate

Metro by T-Mobile
04.2016 - 06.2024

Adams City High School
Nayeli DelaRosa Rivas