Verified insurance coverage and managed the authorization process, ensuring seamless access to treatment
Coordinated interdisciplinary communication for smoother transitions between care providers.
Managed a high volume of intake calls, ensuring timely scheduling of appointments and appropriate follow-up communication.
Conducted thorough assessments of new patients to determine eligibility for services, ensuring appropriate allocation of resources.
Assistant Social Worker
Total Care Behavioral Health
12.2022 - 10.2023
Monitored and evaluated patient progress, documented progress notes and updates, and reported any changes in their condition to licensed healthcare providers
Coordinated with healthcare providers to ensure seamless delivery of services for clients'' physical and mental health needs.
Educated clients and families on mental health, wellness and recovery topics.
Coordinated community resources for clients, ensuring access to necessary services and supports.
Rehabilitation Case Manager
MHMR
12.2021 - 11.2022
Conducted comprehensive assessments and developed individualized treatment plans in collaboration with 250+ clients and other healthcare professionals
Provided individual psychoeducation, skills education and supportive services using evidence-based practices and various modalities
Maintained accurate and timely documentation of client treatment plans, progress notes, and other relevant information in accordance with legal and ethical standards.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Certified Therapeutic Recreation Specialist at Fort Lauderdale Behavioral Health CenterCertified Therapeutic Recreation Specialist at Fort Lauderdale Behavioral Health Center