Nayeli Lora
Brooklyn,NY
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
6
6
years of professional experience
Work History
Sales Associate
Hudson News, Jfk Airport
2022.08 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Cashier
KeyFood Supermarket
2019.04 - 2022.08
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier
ShopFair Supermarket
2018.02 - 2019.03
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
City AS School
New YorkSkills
- Payment Processing
- Order Processing
- Upselling
- Problem-Solving
- Customer Service
Timeline
Sales Associate
Hudson News, Jfk Airport
2022.08 - Current
Cashier
KeyFood Supermarket
2019.04 - 2022.08
Cashier
ShopFair Supermarket
2018.02 - 2019.03
High School Diploma -
City AS School
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