Nayeli Morales Cordova

• Cultivated brand loyalty through great customer engagement and product knowledge.
• Executed in-store promotions to enhance brand visibility and drive costumers in to drive up sales.
• Trained and mentored junior staff on our product and floor; to explain the importance of merchandizing and how it drives costumers attentions. Enhancing our selling productivity.
• Analyzed customer feedback to identify trends, improving overall shopping experience.

Collaborated with management to develop strategies for inventory management and merchandising. Knowledge is key and you can learn something new.

• Ensured comprehensive customer satisfaction by addressing needs and preferences effectively.
• Learned merchandising. Quick thinking and fast folds, time management are some skills picked up during floor sets.
• Anywhere needed I am there to help. Also did cash warp securing the sales and costumers information correctly. Was responsible for orders, gifts cards, Customer information being taken down correctly.

• Uncovered customers phone needs. Helped fix minor phone problems.
• Was responsible for opening and closing cashiers and the store correctly when my turn to do so.
• Kept up with our promotions, keeping track of our store and personal sales; to report back in conference morning calls and figure out new strategies.

• - Cashier
• Merchandise flow - small wall table moves, learned quickly to life style sections
• - Customer service

• Facilitated flower deliveries and maintained presentation standards for floral arrangements.
• Managed delivery trucks while ensuring timely and efficient service.
• Coordinated dinner deliveries for Abbot House to meet customer expectations.