Nayeli Ortiz
Eagle Pass,TX
Summary
Driven professional with a track record of enhancing operational efficiency at Kickapoo Lucky Eagle Casino Hotel through expert license management and policy analysis. Excelled in teamwork and communication, achieving successful license renewals and improving financial procedures. Skilled in legal research and problem-solving, significantly contributing to cross-departmental collaboration and customer service excellence. Results-driven licensing specialist with strong expertise in regulatory compliance, contract negotiation, and intellectual property management. Proven track record in enhancing team collaboration and driving successful outcomes. Adaptable to shifting priorities and reliable in delivering high-impact results. Recognized for effective communication, problem-solving skills, and unwavering commitment to excellence.
Overview
3
3
years of professional experience
Work History
Background/Licensing Specialist
Kickapoo Traditional Tribe Of Texas
04.2024 - Current
- Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
- Developed comprehensive training materials for new team members, ensuring consistent understanding of licensing policies and procedures.
- Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
- Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.
Main Banker
Kickapoo Lucky Eagle Casino Hotel
09.2021 - 04.2024
- Maintained a balanced main bank by conducting daily audits and reconciliations.
- Managed large sums of money efficiently, reducing the risk of loss or discrepancies in accounting records.
- Contributed to the overall success of the casino''s financial department through diligent attention to detail and strong work ethic.
- Improved cash management efficiency by implementing streamlined procedures and accurate recordkeeping.
Education
Bachelor Of Business Administration -
Sul Ross State University
Alpine, TXAssociates Of Art - General Studies
Southwest Texas Junior College
Eagle Pass, TX05.2023
Skills
- Legal Research
- License Management
- Policy analysis
- Intellectual property
- Teamwork and Collaboration
- Time Management
- Problem-Solving
- Excellent Communication
Languages
Spanish
Native or Bilingual
Timeline
Background/Licensing Specialist
Kickapoo Traditional Tribe Of Texas
04.2024 - Current
Main Banker
Kickapoo Lucky Eagle Casino Hotel
09.2021 - 04.2024
Bachelor Of Business Administration -
Sul Ross State University
Associates Of Art - General Studies
Southwest Texas Junior College
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