Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nayeli Ortiz Salcedo

Victorville,CA

Summary

Attentive receptionist with excellent work ethic and positive demeanor. Polished in attending to phone calls and updating calendars and schedules. Organized and dedicated with several years of hands-on experience in administrative roles.

Overview

5
5
years of professional experience

Work History

Receptionist

Gentle Dental/Interdent
Apple Valley, CA
04.2023 - Current
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Responded to inquiries from internal staff members regarding office operations.
  • Maintained an organized filing system of confidential client information in accordance with company policy.
  • I answer the phone and make calls to assist clients and help them with their questions or consents
  • I Assist the public/customers
  • Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
  • Scheduled appointments for clients, customers, and other visitors.

Dental Assistant

South Gate Dentistry and Orthodontics
South Gate, CA
08.2022 - 04.2023
  • Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
  • Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
  • Utilized automated washers to sterilize instruments and prevent cross-infection between patients.
  • Laid out dental instruments and equipment before procedures.
  • Applied sealants and protective coatings to teeth to protect enamel and prevent cavities.
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.

Financial Sales Associate

ACE Cash Express Inc.
Huntington Park, CA
11.2021 - 08.2022
  • Discussed client financial options to keep customers informed regarding transactions.
  • Reconciled cash and checks against computer records at end of shift.
  • Received and counted daily inventory of cash, draft and checks.

Financial Sales Associate

Prospera customer service
Los Angeles, CA
02.2020 - 10.2021
  • Obtained signatures for financial documents and internal invoices.
  • Collected payments and provided accurate change.
  • Verifying checks, Wire transfer, money orders.
  • Helped customers find specific products, answered questions and offered product advice.

Flower Arranger

Estrella flower shop
South Gate, CA
02.2019 - 05.2019
  • Set up colorful and inspiring store displays and arrangements.
  • Cut, arranged and produced flower bouquets and potted perennial plants according to customer specifications.
  • Understood and followed oral and written directions.
  • Answered number calls per shift to assist with customer questions and concerns.

Education

High School Diploma -

Linda Esperanza Marquez High School A Hntngtn Park Inst Of Appl Med
Huntington Park, CA
06.2019

Skills

  • Ability to work well with others
  • Bilingual
  • Administration skills
  • Microsoft Office (Excel, Outlook, Word, PowerPoint)
  • Effective Communicator, Fast learner
  • Responsible
  • Organized
  • Patience and the ability to remain calm in stressful situations
  • Assist with administrative task such as data entry, filling and organizing files
  • Coordinate appointments
  • Exceptional customer service skills
  • Call answering and routing
  • Positive attitude
  • Ability to manage multiple task and priorities
  • Excellent communication and interpersonal skills

Timeline

Receptionist

Gentle Dental/Interdent
04.2023 - Current

Dental Assistant

South Gate Dentistry and Orthodontics
08.2022 - 04.2023

Financial Sales Associate

ACE Cash Express Inc.
11.2021 - 08.2022

Financial Sales Associate

Prospera customer service
02.2020 - 10.2021

Flower Arranger

Estrella flower shop
02.2019 - 05.2019

High School Diploma -

Linda Esperanza Marquez High School A Hntngtn Park Inst Of Appl Med

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Nayeli Ortiz Salcedo