Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nayeli Panek

Chicago,IL

Summary

QUALIFICATION SUMMARY

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

6
6
years of professional experience

Work History

Administrative Assistant III

Rush University Medical Center
06.2022 - Current
  • Schedule all faculty meetings and coordinate arrangements for guests and speakers
  • Assist providers with travel plans, and travel reimbursement to ensure expenses are paid in full in a timely manner
  • Manage calendars to avoid conflicts in the future with other meetings
  • Process payment of invoices, check requests, and purchase orders
  • Support the Oncology team with all supply requests to ensure they have supplies they need
  • Manage the conference rooms in the Oncology department to avoid conflicts with other departments

Administrative Coordinator

Northwestern Memorial Healthcare
02.2020 - 05.2022
  • Provided administrative support to the Director of Revenue Cycle, 11 Managers and their teams
  • Assisted over 100 department members and resolved employees' various issues when needed
  • Maintained department schedules by coordinating calendars for department personnel
  • Arranged meetings, conferences and teleconferences with other Directors and VPS
  • Created and processed purchase orders
  • Ordered and maintained all office supplies
  • Uphold a strict level of confidentiality
  • Established myself as the “to go” person for revenue cycle support
  • Coordinated and assisted with work from home projects and order equipment for employees

Patient Service Representative

Northwestern Medicine
12.2017 - 02.2020
  • Liaison between patient and providers in a high-volume environment, 300+ patients Daily, as well as translate for patients (English/Spanish)
  • Confirmed and updated patient's insurance, copays and benefits data
  • Translated sensitive patient data into code for input into Epic medical software
  • Managed entry and consolidation of sensitive patient data into medical software
  • Maintained relationship with third party providers to confirm patient's insurance, copays and benefits data
  • Optimized scheduling of inpatient/outpatient procedures /medical providers to maximize clinic efficiency

Team Lead

The Hershey Company
04.2017 - 12.2018
  • Assembled an effective team of 8 for guerilla marketing events to showcase product benefits and features
  • Scheduled and confirm Vendor status at events for the greater Chicago area
  • Managed entry and consolidation of event metrics and feedback
  • Scheduled team members for various outings and perform training
  • Created measurable product awareness through marketing events
  • Incorporate new offerings and policies to pitch of sale to maximize sales revenues and return business

Education

Bachelors - Professional Studies, Applied Health Sciences

Robert Morris University
Chicago, Illinois

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Associates - Applied Science: Health Science

Moraine Valley Community College
Palos Heights, Illinois

Skills

  • Skilled in
  • Microsoft Office Suite, PeopleSoft, EPIC, medical coding computer software
  • Sorting and Labeling
  • Schedule Management
  • Data Evaluation
  • Medical Terminology
  • Calendar Management
  • Database Administration

Languages

Spanish
Native or Bilingual

Timeline

Administrative Assistant III

Rush University Medical Center
06.2022 - Current

Administrative Coordinator

Northwestern Memorial Healthcare
02.2020 - 05.2022

Patient Service Representative

Northwestern Medicine
12.2017 - 02.2020

Team Lead

The Hershey Company
04.2017 - 12.2018

Bachelors - Professional Studies, Applied Health Sciences

Robert Morris University

Associates - Applied Science: Health Science

Moraine Valley Community College
Nayeli Panek