Summary
Overview
Work History
Education
Skills
Timeline
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Nayeli Ramirez

The Bronx,NY

Summary

Hardworking Student offering work experience and extensive knowledge of customer care. Detail-oriented with excellent observational, organizational and communication skills. Solid team player with outgoing, positive demeanor and proven skills in establishing relationships with customers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience
3
3
years of post-secondary education

Work History

Home Attendant

Intergent Health
Manhattan, NY
01.2021 - 12.2021
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Cared for elderly, convalescent and handicapped patients in patient's home.

Barista Trainer

Starbucks
Manhattan, NY
08.2021 - 08.2022
  • Customized training strategies based on individual barista knowledge, experience and strengths.
  • Managed over 50 customer orders per day.
  • Taught proper procedures and strategies for success to new employees.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Pharmacy Technician

Walgreens
Bronx, NY
09.2022 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Streamlined prescription processing with accurate data entry and verification of patient information.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.

Education

No Degree - Nursing Science

Lehman College of The City University of New York
The Bronx, NY
08.2021 - Current

High School Diploma -

Charter Highschool For Law And Social Justice
New York, NY
06.2020

Skills

  • Customer Care
  • Active Listening
  • Developing Client Trust
  • Photo Technology
  • Group Discussion Facilitation
  • Efficient and Detail-Oriented
  • Interpretation and Translation Services
  • Pharmacy Records Management

Timeline

Pharmacy Technician

Walgreens
09.2022 - Current

Barista Trainer

Starbucks
08.2021 - 08.2022

No Degree - Nursing Science

Lehman College of The City University of New York
08.2021 - Current

Home Attendant

Intergent Health
01.2021 - 12.2021

High School Diploma -

Charter Highschool For Law And Social Justice
Nayeli Ramirez