Nayeli Ramirez
Miami,FL
Summary
Dedicated Criminal Justice major with a strong entrepreneurial spirit, eager to leverage academic knowledge and hands-on experience in a dynamic professional environment. Committed to delivering exceptional service and enhancing team success through diligence, creativity, and a proactive approach. Proven ability to thrive in fast-paced hospitality settings by maintaining cleanliness, supporting waitstaff, and ensuring timely table turnover while enhancing dining experiences. Recognized for adaptability and reliability, accompanied by strong organizational skills and a customer-focused approach that consistently contributes to outstanding guest satisfaction. Aspiring to advance from an aspiring police officer to the role of detective, driven by a passion for justice and community service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Busser / Guest Services Support
loanDepot Park (Levy Restaurants)
04.2025 - Current
- Assist in maintaining a clean and welcoming environment during live events at a high-traffic sports venue.
- Provide prompt and friendly service to guests, ensuring a positive experience and addressing questions or concerns.
- Support team members in high-volume situations by working efficiently and collaboratively.
- Demonstrate excellent communication skills in both English and Spanish to accommodate diverse visitors.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Ensured cleanliness and organization of dining areas to enhance guest experience.
- Assisted servers in delivering food and beverages, maintaining prompt service standards.
Co-Owner and Business Manager
Recinos Finish Inc.
12.2020 - Current
- Manage all aspects of remodeling projects alongside the owner, Jose Recinos, specializing in framing, drywall, painting, and finish work.
- Oversee client relations, project timelines, and quality assurance to ensure customer satisfaction.
- Promote services via platforms like Nextdoor to increase visibility and client engagement.
Education
Associate of Science - Criminal Justice
Miami Dade College
Miami, FL12.2025
High School Diploma - undefined
Miami Senior High School
Miami, FL06.2024
Skills
- Client Relationship Management
- Marketing & Advertising (Nextdoor and Social Media Platforms)
- Skilled in Lash Services
- Strong Organizational and Multitasking Abilities
- Fluent in Spanish and English
- Time management
- Attention to detail
- Clear communication
- Cleaning and sanitizing
- Table bussing
- Decision-making
- Team collaboration
- Safety awareness
- Professional appearance
Accomplishments
- Phi Theta Kappa Honor Society Member (Beta Kappa Iota Chapter) – Miami Dade CollegeRecognized for academic excellence and leadership; ranked among the top 10% of students nationwide.
- Dean’s List – Miami Dade College (2024–2025)Maintained outstanding academic performance with consistent A grades across all semesters.
Certification
Certified Lash Technician
ADDITIONAL INFORMATION
- Enjoys fishing and spending time with family.
- Dedicated to professional growth and committed to delivering excellence in all endeavors.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Busser / Guest Services Support
loanDepot Park (Levy Restaurants)
04.2025 - Current
Co-Owner and Business Manager
Recinos Finish Inc.
12.2020 - Current
High School Diploma - undefined
Miami Senior High School
Associate of Science - Criminal Justice
Miami Dade College