Assistant Client Services Director at the Community Child Care Council of Sonoma County with seven years of experience in subsidized child care and preschool seeking to continue professional growth in the Client Services Director position to support the ECES department and families.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Client Services Director
Community Child Care Council of Sonoma County
08.2016 - Current
Coordinate preschool enrollments for 12 preschools throughout Sonoma County.
Facilitate Center Case Manager Meetings.
Knowledgeable of childcare trends and regulations to provide high-quality services to clients and support to staff.
Serve as Appeal Officer for CDSS and CDE programs.
Completes quarterly PLIS report for CDE.
Work closely with fiscal team to provide accurate and timely payments in alternative payment programs.
Supervise staff in different levels and/or positions-case managers, administrative assistants, and Family Enrollment Assistants.
Attend Sonoma County EED/CDSS Contractors Collaborative meeting.
Member of ECES Forms Committee.
Lead ECES Fun Committee with Fiscal Program Manager.
Member of Sonoma Valley Back to School Fair Committee that plans for annual event for children preschool to 12th grade.
Completed On The Verge for Sonoma County Cohort of Directors and Executive Directors, October 2022-June 2023.
Early Intervention Specialist & ABA Tutor
ABC Special Start
05.2014 - 01.2016
Provided skills and activities to families for their child’s developmental growth.
Lead play groups and prepared curriculums on weekly basis for children ages 0-3.
Prepared Progress/Annual reports for Golden Gate Regional Center.
Clients served were referrals from Golden Gate Regional Center
Internship & Volunteer Supervisor
CASA of Sonoma County
12.2014 - 12.2015
Received and processed referrals from county officials (social workers, probation officers, judges) wanting to partner referred child with CASA volunteer.
Maintain waitlist of children pending assignment of CASA volunteer.
Reviewed and provided feedback to CASA volunteers’ court reports prior to hearings.
Prepared and helped another Volunteer Supervisor lead Case Review Meetings.
Teacher Aid/Librarian
YWCA Sonoma County
01.2014 - 06.2014
Accompanied clients to Domestic Violence court hearings or mediation.
Answered calls on Domestic Violence Hotline.
Kept organized phone logs for hotline.
Education
Bachelor of Arts - Psychology (Minor in Business Administration)
Dominican University of California
San Rafael, CA
05.2014
Skills
Knowledgeable in Microsoft Office (Word, Excel and PowerPoint)
Knowledgeable in CalWIN, CAIR2, CAIR Hub, CEL and NoHo
Fluent in English and Spanish
Work well under stress
Organized
Professional Relationships
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
Positive Parenting Program Certified in Level 2
Timeline
Assistant Client Services Director
Community Child Care Council of Sonoma County
08.2016 - Current
Internship & Volunteer Supervisor
CASA of Sonoma County
12.2014 - 12.2015
Early Intervention Specialist & ABA Tutor
ABC Special Start
05.2014 - 01.2016
Teacher Aid/Librarian
YWCA Sonoma County
01.2014 - 06.2014
Bachelor of Arts - Psychology (Minor in Business Administration)
Dominican University of California
Positive Parenting Program Certified in Level 2
Similar Profiles
Laura GuzmanLaura Guzman
Site Supervisor at Community Child Care Council of Sonoma CountySite Supervisor at Community Child Care Council of Sonoma County
Moncerrat Arevalo Aguirre MartinMoncerrat Arevalo Aguirre Martin
Member Service Representative II at Community First Credit Union of Sonoma CountyMember Service Representative II at Community First Credit Union of Sonoma County