Overview
Work History
Education
Skills
Timeline
Generic

Nayeli Zavalza

West Yellowstone,MT

Overview

8
8
years of professional experience

Work History

Server

Pete's Rocky Mountain Pizza
West Yellowstone, Montana
07.2025 - Current
  • Provided friendly service to customers in a fast-paced restaurant environment.
  • Took and processed customer orders accurately and efficiently.
  • Maintained cleanliness and organization of dining area and service stations.
  • Collaborated with kitchen staff to ensure timely food delivery to tables.
  • Handled cash and credit transactions using point-of-sale system securely.
  • Provided excellent customer service to ensure satisfaction.
  • Responded efficiently to guest inquiries and complaints in a professional manner.

Service Writer

Point S
West Yellowstone, Montana
01.2025 - Current
  • Managed customer service inquiries and provided detailed information on products.
  • Coordinated service appointments and maintained accurate scheduling for technicians.
  • Prepared service orders and documented customer requests promptly and accurately.
  • Communicated effectively with technicians to ensure timely service delivery.
  • Maintained a clean and organized workspace to support efficient operations.
  • Resolved customer complaints by providing effective solutions and follow-up actions.

Teacher's Assistant

Little ranger Learning Center
West Yellowstone, MT
10.2024 - Current
  • Helping the teacher take care of kids as needed.
  • Change diapers.
  • Change clothes.
  • Feed babies.
  • Assist teacher and director as needed.

Front Desk Receptionist

Best Western Dessert inn
West Yellowstone , MT
06.2023 - Current
  • Take phone calls.
  • Make reservations.
  • Make keys.
  • Assist the guest as needed.
  • Count the money.
  • Check ins

Front Desk Receptionist

Kelly Inn
West Yellowstone, MT
07.2022 - 07.2023
  • Take phone calls.
  • Make reservations.
  • Make keys.
  • Assist the guest as needed.
  • Count the money.
  • Check ins

Waitress, Busser, Cashier, Host

El Mirador Restaurant
Blackfoot, Idaho
12.2017 - 01.2022

Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

  • Communicated daily specials to customers.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Greeted customers and provided menus.
  • Organized take-out orders efficiently according to customer requests.
  • Take food orders.
  • Take payments.
  • Give customer checks.
  • Serve food and drinks.

Education

High School Diploma -

Snake River High School
Blackfoot, ID
06-2022

Skills

  • I have a lot of experience in customer service
  • I consider myself kind and patient
  • I speak two languages that help a lot when I work at El Mirador to help customers
  • I like to be on time, even a couple of minutes early
  • I am efficient, and I learn fast
  • I like to do my job the best I can

Timeline

Server

Pete's Rocky Mountain Pizza
07.2025 - Current

Service Writer

Point S
01.2025 - Current

Teacher's Assistant

Little ranger Learning Center
10.2024 - Current

Front Desk Receptionist

Best Western Dessert inn
06.2023 - Current

Front Desk Receptionist

Kelly Inn
07.2022 - 07.2023

Waitress, Busser, Cashier, Host

El Mirador Restaurant
12.2017 - 01.2022

High School Diploma -

Snake River High School
Nayeli Zavalza