NAYELI E CONTRERAS ORTIZ
Bronx,NY
Summary
Dynamic individual with hands-on experience in children care and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Noa’s Arc Daycare
Assisted Children Care
01.2024 - Current
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with students and their families, fostering mutual trust and respect that contributed to overall student success.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Organized small groups of children while transitioning to and from outdoor play.
Mcdonald’s Manager
Manager, Communications & Office Services
06.2019 - 12.2022
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Juana Family Program Daycare
Assistance
06.2017 - 07.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Education
High School Diploma -
Manhattan International High School
New York, NY06-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Verbal communication
- Active listening
- Attention to detail
I'm willing to learn new level of challenges
I'm a shy person but I'm willing to take the risk in things that are new to me, I'm always ready to make new step and i love to leaning and grown.
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Noa’s Arc Daycare
Assisted Children Care
01.2024 - Current
Mcdonald’s Manager
Manager, Communications & Office Services
06.2019 - 12.2022
Juana Family Program Daycare
Assistance
06.2017 - 07.2018
High School Diploma -
Manhattan International High School
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