Nayely Valencia-Pineda
Kent
Summary
Experienced in workplace coordination and facility management, with a focus on operational efficiency and customer satisfaction. Skilled in supervising maintenance activities, managing vendor contracts, and supporting facility events. Aspiring to take on leadership roles that capitalize on strong organizational skills and a commitment to quality service.
Overview
9
9
years of professional experience
Work History
Photography & Photo Booth Rental Services
Self-employed
Kent
07.2023 - Current
- Owner of a DSLR photo booth business for weddings, birthdays, corporate events, quinceañeras, and special celebrations
- Delivered fun, interactive photo booth experiences for guests, creating memorable keepsakes for events
- Specialized in capturing weddings, families, maternity, couples, graduations, events, and portraits, delivering personalized photography services
- Captured authentic, timeless moments through high-quality photography, enhancing clients' cherished memories
Facilities Coordinator
JLL, Jones Lang LaSalle @ Cisco
San Jose
01.2025 - 10.2025
- Coordinated facility maintenance and repair requests for Cisco properties.
- Managed vendor relationships to ensure timely service delivery and compliance.
- Implemented safety protocols to maintain a secure workplace environment.
- Coordinated maintenance activities with outside vendors to ensure timely completion of projects.
- Conducted regular inspections on building systems to verify proper operating conditions.
- Ensured compliance with safety regulations through regular inspection of fire extinguishers, smoke alarms, exit signs.
- Inspected common areas for cleanliness and organization. and conference rooms regularly to verify cleanliness and order.
- Organized facility events and meetings, ensuring logistical support and setup.
- Provided support for events held at the facility by arranging catering services and setting up meeting rooms according to client specifications.
- Managed all facility-related invoices and vendor contracts.
- Supervised janitorial staff on a daily basis to ensure that cleaning tasks are completed efficiently.
- Managed system work orders by distributing assignments and closing out completed work after walk-throughs.
Workplace Service Coordinator
JLL, Jones Lang LaSalle @ Google
Mountain View
07.2022 - 12.2024
- Monitored building functionality and user experience, proactively resolving issues to enhance satisfaction.
- Assess customer needs and develop solutions to meet needs.
- Coordinated special events and optimized space utilization within facilities to support community engagement.
- Develop strong working relationships with vendors.
- Manage inventory control of essential building supplies and equipment.
- Completed and submitted daily building inspections to ensure compliance and safety standards.
- Maintain accurate and up-to-date building documentation and records.
- Assisted Facilities Manager with various tasks to support operations. as directed by the Facilities Manager.
- Successfully completed all assigned online trainings within designated deadlines.
Pausa Barista Bar
Bon Appetite @ Google
03.2022 - 07.2022
- Prepare a wide variety of coffee drinks, including espresso-based beverages, brewed coffee, and tea, following established recipes and quality standards.
- Greeted customers warmly and took orders accurately, enhancing overall customer experience.
- Collaborated with team members to deliver exceptional customer service, fostering a welcoming atmosphere.
- Coordinated with baristas to maintain seamless cafe operations, supporting timely service delivery.
Barista/ Supervisor
Starbucks
06.2019 - 02.2022
- Train and mentor new baristas on coffee preparation, cafe operations, and customer service protocols.
- Ensured guests received exceptional service, consistently exceeding expectations.
- Handled customer inquiries and complaints with professionalism and efficiency, contributing to customer satisfaction.
- Delegated tasks and provided constructive feedback to team members, enhancing overall team performance.
- Monitor daily sales figures and track inventory usage.
- Assist with cafe opening and closing procedures, including equipment setup and cleaning.
Food service
California's Great America
06.2017 - 08.2017
- Cleaned and sanitized work areas, equipment, utensils, and dishes to maintain a safe food preparation environment
- Stored food in designated containers and storage areas to ensure freshness and prevent spoilage
- Operated cash register and processed payments by cash, credit cards, and vouchers to ensure accurate transactions
Education
Senior/ Class of 2019 -
Yerba Buena High School
San Jose, CASkills
- Excellent customer service
- Client-focused approach
- Bilingual: English/Spanish
- Management and leadership
- Adapts under pressure
- Problem solver
- Multitasking
- Reliable and detail-oriented
- Quick learner
- Flexible and adaptable
- Independent and team player
- Determined and persistent
- Enthusiastic and dependable
- Self-motivated
- Positive attitude
Timeline
Facilities Coordinator
JLL, Jones Lang LaSalle @ Cisco
01.2025 - 10.2025
Photography & Photo Booth Rental Services
Self-employed
07.2023 - Current
Workplace Service Coordinator
JLL, Jones Lang LaSalle @ Google
07.2022 - 12.2024
Pausa Barista Bar
Bon Appetite @ Google
03.2022 - 07.2022
Barista/ Supervisor
Starbucks
06.2019 - 02.2022
Food service
California's Great America
06.2017 - 08.2017
Senior/ Class of 2019 -
Yerba Buena High School