Nayibi Ajila Gonzalez

Jihoon Kim

07.2019 - Current

Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Defined clear targets and objectives and communicated to other team members.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Improved marketing to attract new customers and promote business.
Enhanced brand awareness by creating engaging and shareable social media content.
Managed competing deadlines with efficiency.
Produced original, creative content for promotional advertisements and marketing materials.

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