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Nayjam Villeda
Mission,TX
Summary
Enthusiastic customer service representative with strong analytical and communication skills. Expertise in processing documents and refining service delivery processes, ensuring attention to detail and regulatory compliance. Committed to fostering positive customer relations and supporting team success.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Olivero Trevino Notary Tax Service
02.2025 - Current
- Utilized strong communication and analytical skills to resolve customer inquiries efficiently.
- Reviewed and processed tax documents and applications meticulously, guaranteeing adherence to all relevant regulations.
- Analyzed customer interaction data through CRM software to refine service delivery processes.
- Guided new employees through company procedures and customer service standards to ensure effective onboarding and operational consistency.
Clerk
Alamo Country Club
02.2024 - 02.2025
- Processed member requests efficiently, ensuring timely service delivery in a fast-paced environment.
- Managed comprehensive administrative tasks to ensure meticulous record-keeping and documentation of club activities.
- Managed comprehensive scheduling for events, promoting effective coordination of club activities and fostering member engagement.
- Monitored and adjusted inventory of supplies to support operational efficiency and resource accessibility.
Education
High School Diploma -
Mission High School
Mission, TX05-2022
Business
South Texas College
McAllen, TX05-2028
Skills
- Customer engagement
- Attentive listening
- Problem-solving skills
- Efficient data input
Languages
Spanish
Limited Working
Timeline
Customer Service Representative
Olivero Trevino Notary Tax Service
02.2025 - Current
Clerk
Alamo Country Club
02.2024 - 02.2025
Business
South Texas College
High School Diploma -
Mission High School