Nayla Glover
Bronx,New York
Summary
Seeking a position within an organization that fosters continuous learning and growth, leveraging skills effectively. Committed to contributing to company success by applying expertise and knowledge in a dynamic and collaborative environment. Eager to take on new challenges and make a meaningful impact through dedication and strong work ethic.
Overview
8
8
years of professional experience
Work History
Paraprofessional
White Glove Agency
New York, New York
02.2026 - 10.2026
- Supported students with classroom tasks and daily learning activities at agency placements.
- Monitored student behavior and maintained calm classroom routines throughout the day.
- Recorded attendance, notes, and student observations for school staff and agency reports.
- Supervised students during transitions, lunch, and recess periods in school settings.
- Communicated student needs and concerns with teachers, aides, and agency supervisors.
- Supported students throughout academic instruction and assignments.
Cashier /Retail Sales Associate
CHAMPS
New York, New York
09.2025 - 04.2026
- Processed cash, card, and mobile payments at CHAMPS register
- Greeted customers and answered sales floor questions.
- Applied suggestive selling techniques to enhance customer experience and increase sales
- Processed returns, exchanges, and receipt checks to ensure customer satisfaction
- Executed tasks assigned by management to support store operations
- Stocked shelves with merchandise when needed.
- Maintained orderly stock room to facilitate inventory management.
Crew Member
Raising Cane's
New York
02.2024 - 07.2025
- Trained new team members on procedures, customer service, and sales techniques to enhance team performance.
- Took orders, prepared meals, and collected payments.
- Supported team members in achieving goals through collaboration and shared responsibilities.
- Operated cash register, accurately processing payments to ensure smooth transactions.
- Provided support in multiple restaurant areas to enhance customer experience.
- Greeted guests and delivered friendly service in a fast-paced restaurant environment.
- Cleaned and maintained all areas of restaurant to promote clean image.
Youth Program Member
GDLU Youth Program
New York, NY
01.2021 - 06.2022
- Modeled calm conflict resolution during high-stress situations.
- Ensured safety of all youths while attending programming or events outside the facility.
- Enhanced outreach for youth services, boosting program participation.
- Supported outreach efforts for youth services and program participation.
- Help raise awareness in the community
- Tracked attendance and progress of participants to ensure engagement in programs.
- Completed day-to-day duties accurately and efficiently.
Youth Program Member
Harlem Children's Zone
New York
01.2019 - 08.2019
- Help each other to gain lifelong skills
- Used calm, positive, and encouraging approach with youth.
- Assisted youths in developing life skills such as problem solving, communication, decision-making.
- Directed activities to promote growth in mental, emotional and educational areas.
- Collaborated with schools, families, and community organizations to support youth development and access to resources.
- Delivered one-on-one guidance for youth in community support settings.
Education
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice
New York, NYSkills
- POS systems
- Cash handling
- Customer service
- Retail sales
- Sales techniques
- Customer Relationship Management
- Computer skills
- Effective communication
Timeline
Paraprofessional
White Glove Agency
02.2026 - 10.2026
Cashier /Retail Sales Associate
CHAMPS
09.2025 - 04.2026
Crew Member
Raising Cane's
02.2024 - 07.2025
Youth Program Member
GDLU Youth Program
01.2021 - 06.2022
Youth Program Member
Harlem Children's Zone
01.2019 - 08.2019
Some College (No Degree) - Criminal Justice
John Jay College of Criminal Justice