Nayla Lynk

Wauwatosa,WI

Summary

Energetic, talented and passionate high school student seeking part-time employment that provides career skill development in an inclusive environment. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

years of professional experience

Work History

Front Desk Receptionist

European Wax Center

07.2024 - 12.2024

Greet guests warmly and professionally as they enter the center
Answer phone calls and manage appointment bookings, rescheduling, and cancellations
Provide information about services, pricing, and promotions
Assist guests with check-in and check-out processes
Address guest inquiries and concerns promptly and courteously
Maintain the cleanliness and organization of the reception area
Manage the center's schedule and ensure appointments are booked efficiently
Handle cash, credit card transactions, and maintain accurate records of daily sales
Ensure all guest information is accurately entered into the system
Communicate effectively with wax specialists and other staff members to ensure smooth operations
Support the team with any additional tasks as required
Strong communication and interpersonal skills
Ability to multitask and manage time effectively
Proficiency in using computers and appointment scheduling software
Positive attitude and a professional appearance

Order Taker/Cashier

Culver's

02.2024 - 12.2024

Operated the cash register to process cash, credit, and debit transactions
Maintained cleanliness and organization of the dining area, and restrooms
Performed routine cleaning tasks such as sanitizing surfaces and disposing of waste
Managed high-volume orders during rush periods with speed and accuracy ensuring timely delivery of food items while maintaining quality standards
Delivered exceptional customer service by greeting customers warmly, taking orders accurately, and addressing any concerns or special requests promptly to ensure a positive dining experience

Administrative Assistant

Private Employer

08.2021 - 01.2024

Provide as needed support with office tasks such as filing, mail sorting, email responses, calendar maintenance, transcription and client appointments
Accompany employer to meetings to assist with room setup, monitor client calls during meetings and assist with small requests as needed
Required to use Microsoft Office Word, Outlook and Powerpoint
Familiar with placing meal orders, calendar requests and general supply orders

Assistant Set Designer

After School Matters

02.2023 - 05.2023

Adapted to changes in requests, assignments and group projects
Learned scale models and proper dimensions
Demonstrated the ability to follow complex instructions with little supervision
Showcased time management, organization and teamwork skills
Assisted with the plan and execution of final projects and finale art show
Maintained attendance and academic scholar while enrolled in the program

Education

High school - General Studies with AP courses

Brown Deer High School

Brown Deer, WI

05-2025

Skills

POS
Computer Skills
Communication skills
Customer service
Microsoft Office
Data Entry
Microsoft Outlook
Cash handling
Leadership
Basic math
Conflict management
Phone etiquette

Organizational Skills
Administrative experience
Cash register
Retail math
Typing
Maintenance
Sales
Attention to detail
Listening skills
Time management
Data entry
Team collaboration

Groups

Polished Pebbles, 10/01/22, 05/31/23, Selected to participate in after-school enrichment activities focused on self-awareness, business skills, communication skills, networking and equity for young BIPOC women.

Timeline