Naylah Santana
Oak Park,IL
Summary
Detail-focused individual with a solid understanding of project management principles and hands-on experience using project management software. Skilled in expertly streamlining processes and preparing accurate and timely project estimates, . Adept at utilizing effective communication to coordinate between departments, ensuring clarity and efficiency throughout the project lifecycle. Proven track record of leveraging cost analysis and scheduling skills to consistently meet project deadlines and exceed client expectations.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Estimating Coordinator
CDO Group
10.2023 - Current
- Project Responsibilities
- Finding local, vetted and licensed subcontractorwilling and experienced to bid
- Calling to disperse current project plans and documents to subcontractors for each of the different sections
- Develo comprehensive project estimates for winning bids, utilizing industry-specific knowledge and expertise.
- Maintain well-organized and up to date files for current and upcoming bid projects
- Prequalify Packets in order Qualify for future projects
- Office Responsibilities
- Prepare material orders to complete projects on time and within budget.
- Respond to calls and questions, updating the estimating team on incoming bids or meetings
- Lead weekly meetings and discussions
- Sustained positive relationships with all subcontractors, vendors, clients, and office personnel
- Make sure to build on previous relationships for projects in familiar areas
- Streamline communication lines between departments through the creation of a centralized database for relevant project information.
Estimator
Servpro
01.2022 - 02.2023
- Educated customers on the construction process
- Created an accurate sketch and initial scope of work for construction projects, using Xactimate and Docusketch
- Increased project accuracy by diligently reviewing specifications, drawings, and other documentation.
- Used specialized software to create estimates quickly and accurately and make estimates easily understandable and shareable.
- Delivered and Communicate estimates to the Project Manager
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Continuously improved estimating procedures by staying updated on industry trends and attending relevant training courses.
HR/Maintenance Clerk
Fontanini Wholesale
12.2020 - 01.2022
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Ensured compliance with local building codes and industry standards through diligent documentation management systems.
- Enhanced communication between departments by serving as liaison between management and maintenance personnel.
- Facilitated training programs for new hires, promoting consistent adherence to company policies and best practices in maintenance operations.
- Promoted equipment longevity by overseeing routine inspections, calibration, and testing procedures.
- Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.
- Maintained physical and computer-based filing systems.
- Maintained accurate records of all absences, truancy issues, and disciplinary actions.
- Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Screened applicant resumes and coordinated both phone and in-person interviews.
- Processed employee termination paperwork at direction of supervisory staff.
- Created and completed personnel action forms for hires, terminations, title changes and terminations.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Processed documentation for employee actions such as new hires, grievance resolutions and terminations.
- Set up orientations and initial training for new employees.
- Participated in recruitment and selection process for new hires.
- Enhanced communication between departments, facilitating prompt responses to maintenance requests and reducing delays in repairs.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Maintained detailed records of all maintenance activities performed, allowing for effective tracking of progress over time.
Construction Project Manager Assistant
R.P Fox & Associates
05.2020 - 12.2020
- Vividly Recalled Details in a fast paced work environment
- Ensured safety compliance by conducting regular site inspections and implementing necessary corrective actions.
- Identified and resolved construction issues promptly to prevent delays.
- Scheduled workforce needs with superintendents and allocated company resources to meet project requirements.
- Held construction progress and regular status meetings with project team.
Receptionist/Data Entry Clerk
Express Employment
07.2018 - 11.2018
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Kept reception area clean and neat to give visitors positive first impression.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Invoice and PO reviews, created purchase orders, verified received products and orders
- Confirmed appointments, communicated with clients, and updated and verified client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associates - Construction Technology
Triton College
River Grove, IL01.2023
Skills
- Proficient in Docusketch, Xactimate, Excel, Microsoft Word, PowerPoint and Outlook
- Skilled in Communication, Bookkeeping and Filing systems
- Bilingual – Fluent in Spanish and English
- Project scheduling
- Change order management
- Bid preparation
- Material takeoffs
Certification
- Autodesk Certified Professional (ACP)
- OSHA Certified
Languages
Spanish
Professional Working
Interests
- Dancing
- Cooking
- Knitting and Crocheting
Timeline
Estimating Coordinator
CDO Group
10.2023 - Current
Estimator
Servpro
01.2022 - 02.2023
HR/Maintenance Clerk
Fontanini Wholesale
12.2020 - 01.2022
Construction Project Manager Assistant
R.P Fox & Associates
05.2020 - 12.2020
Receptionist/Data Entry Clerk
Express Employment
07.2018 - 11.2018
Associates - Construction Technology
Triton College
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