Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Nayo Reboucas

Bronxville,NY

Summary

Dynamic professional with a proven track record in enhancing customer satisfaction and sales figures at Zara, alongside a robust background in medical assistance at Shahid Mian MD. Expert in customer service and HIPAA compliance, adept at building rapport and improving provider productivity. Achieved significant sales growth through personalized customer interactions and diligent medical research.

Efficient Medical Student with experience working in the industry with solid foundation in providing clinical and some administrative support in healthcare settings. Proven ability to assist in patient care, manage medical records, and support office operations. Demonstrated skill in patient communication and multitasking in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Sales Advisor

Zara
08.2024 - Current
  • Enhanced customer satisfaction through detailed knowledge sharing.
  • Achieved higher sales figures via personalized customer interaction.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.

Bartender

Emmy Squared Pizza
08.2021 - 09.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Medical Scribe Assistant

Shahid Mian MD
03.2020 - 11.2023
  • Demonstrated adaptability by working effectively under various clinical environments alongside different specialties including primary care, emergency medicine, and specialty clinics.
  • Increased provider productivity through diligent research on medical conditions or symptoms prior to appointments for effective consultation preparation.
  • Participated in ongoing professional development opportunities to stay current with industry best practices and enhance job performance.
  • Expedited appointment scheduling by efficiently managing physician calendars and addressing any conflicts or changes as needed.

Education

Bachelor of Science - Pre-med

University At Buffalo
04-2026

High School Diploma -

Lynbrook Senior High School
Lynbrook, NY
03-2021

Skills

  • Sales experience
  • Customer service experience
  • Brand awareness
  • Building rapport
  • HIPAA compliance
  • Medical terminology knowledge
  • Vital sign monitoring
  • Reliable team player
  • Procedure assistance
  • Phlebotomy techniques
  • Patient assessments
  • Professionalism and ethics

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working
Italian
Professional Working

Interests

  • Enjoy participating in outdoors activities for overall physical and mental well-being
  • Mindfulness Practices
  • Team Sports
  • Interior Design
  • Fashion

Timeline

Sales Advisor

Zara
08.2024 - Current

Bartender

Emmy Squared Pizza
08.2021 - 09.2024

Medical Scribe Assistant

Shahid Mian MD
03.2020 - 11.2023

Bachelor of Science - Pre-med

University At Buffalo

High School Diploma -

Lynbrook Senior High School
Nayo Reboucas