Summary
Overview
Work History
Education
Skills
Timeline
Generic

Naz Ismail

Irving,TX

Summary

Proven leader in luxury retail, excelling at CRM and effective communication, I drove over $2.1 million in sales at Dolce & Gabbana, ranking in the top 10 U.S. sales. Specializing in high-end fashion, I mentored teams and nurtured key client relationships, significantly enhancing customer experience and store performance.

Overview

11
11
years of professional experience

Work History

Senior Client Advisor

Dolce & Gabbana
08.2019 - Current

DOLCE&GABBANA (#7 U.S. in Sales 2023)

: Specialize in selling MRTW and WRTW as well as mens and womens shoes, handbags, accessories, and small leather goods.
: Top 10 in Sales in the U.S. for 2020 and 2021 generating over $2.1 million in Sales for 2021 for a $7 million store.
: Assist Store Manager and ASM on day to day activities such as Visuals for the store, shipping operations, and mentoring new hires.
: Have a $2 million client book of top clients who shop at our store.

Selling Supervisor

Versace
05.2016 - 08.2019

Versace

: Focus more on connecting with clientele on a 1 on 1 basis.
: Accumulated near $1.5 million in sales in my 2nd full year overall. Annual store sales totaled near $4 million.
: Assisted 3-4 sales associates on selling techniques, developing client relationships, and product
knowledge.
: Assisted Store Manager in day to day operations such as End of Day and End of month reports, transferring items from different stores for clientele, and consolidation.
: Specialized in selling MRTW, WRTW, costume jewelry, men’s and women’s
watches, home products, and men’s and women’s shoes.

Selling Supervisor

Gucci
10.2013 - 04.2016

Gucci (#16 overall in sales for Gucci North America in 2015)

: Led the store in sales annually in 2014 and 2015 selling for over $1.6 million.
: Have developed a wide array of clientele by networking in store, through e mails, and phone call
outreach.
: Lead by example a group of 8-10 associates in teaching selling skills, client outreach techniques, and
POS mobilization.
: Assist Store Manager in day to day operations such as End of Day reports, transferring items from
different stores for clientele, and consolidation of merchandise to be allocated to different stores.
: Specialize in selling MRTW, WRTW, Handbags, and Men's and Woman's shoes.

Education

MBA - Business Administration And Management

University of Phoenix
Dallas, TX
05.2009

Bachelor of Business Administration - Business Administration And Management

Southern Methodist University
Dallas, TX
05.2007

Skills

  • CRM
  • Effective Communication
  • Relationship Management
  • Performance Tracking
  • Teamwork
  • Customer Experience
  • Knowledge of product

Timeline

Senior Client Advisor

Dolce & Gabbana
08.2019 - Current

Selling Supervisor

Versace
05.2016 - 08.2019

Selling Supervisor

Gucci
10.2013 - 04.2016

MBA - Business Administration And Management

University of Phoenix

Bachelor of Business Administration - Business Administration And Management

Southern Methodist University
Naz Ismail