Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nazarey Rosendo

Summary

Dynamic Beauty Advisor at Sephora USA with proven sales expertise and exceptional customer service skills. Successfully expanded clientele through relationship building and effective upselling strategies. Adept at multitasking in fast-paced environments while maintaining a hygienic workspace. Committed to enhancing customer satisfaction and brand loyalty through attentive engagement and problem resolution. Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Sephora USA
07.2023 - Current
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
  • Conducted regular cleaning duties to maintain a hygienic workspace compliant with industry standards.
  • Addressed customer inquiries promptly and professionally, resolving issues efficiently while maintaining a courteous demeanor.
  • Resolved customer complaints with empathy and efficiency, preserving brand reputation.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Followed up with customers to increase satisfaction with purchases and services.

Model

Popfit Clothing
06.2023 - 05.2024
  • Adapted quickly to changing environments for continued professionalism under pressure.
  • Remained focused, motivated and professional throughout long shoots and events.
  • Promoted products and services by posing for commercials, live shows, and photo shoots.
  • Performed well under pressure in fast-paced environments like runway shows or photoshoots ensuring timely project completion.
  • Networked with industry professionals at events, fostering valuable relationships that led to future opportunities.
  • Gained exposure for smaller businesses by modeling for local boutiques and designers, ultimately increasing their sales.

Life Guard

Resorts World Casino
05.2022 - 01.2023
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
  • Handled incident reporting accurately and efficiently, documenting any occurrences that required intervention or assistance from lifeguard staff.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Increased patron satisfaction by promptly addressing concerns and providing exceptional customer service at all times.

Education

High School Diploma -

Del Sol Academy of The Performing Arts
3100 E Patrick Ln, Las Vegas,NV 89120
05-2022

Skills

  • Customer service
  • Organization and multitasking
  • Cash handling
  • Team collaboration
  • Customer engagement
  • Upselling strategies
  • Sales expertise
  • Retail experience
  • Client relationship building

Languages

Spanish
Professional Working

Timeline

Beauty Advisor

Sephora USA
07.2023 - Current

Model

Popfit Clothing
06.2023 - 05.2024

Life Guard

Resorts World Casino
05.2022 - 01.2023

High School Diploma -

Del Sol Academy of The Performing Arts

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Nazarey Rosendo