Summary
Overview
Work History
Education
Skills
Additional Credentials
Timeline
Generic

VIRLYN FUCIEN

West Palm Beach,FL

Summary

Dynamic Claims Adjuster with 2 year experience at State Farm Insurance Inc, excelling in claims investigation and policy interpretation. Proven track record in achieving high customer satisfaction through effective communication and meticulous documentation management. Skilled in navigating insurance regulations and delivering optimal settlement outcomes.

Overview

10
10
years of professional experience

Work History

Claims Adjuster

State Farm Insurance Inc
Bloomington, IL
05.2023 - Current
  • Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
  • Organized files into logical categories; maintained complete records according to established procedures.
  • Interpreted policy language to determine coverage for insureds under various lines of business.
  • Conducted interviews with claimants, witnesses and medical professionals to obtain additional information about the claim.

Warehouse Associate

Amazon
10.2021 - Current
  • Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
  • Prepared orders for shipment by systematically picking, packing, and labeling merchandise.
  • Consistently lift packages weighing as much 75 pounds.
  • Apply industry safety standards, including OSHA standards in handling hazardous packages and handling warehouse equipment.
  • Sort over 100 orders per hour each day in a warehouse setting.
  • Worked safely around moving machinery.
  • Operated a variety of conveyors, moving packages in and out of loading dock areas.

Alarm Installer

ADT Security
Pompano Beach, FL
03.2021 - 03.2023
  • Installation and service of hardwired and wireless burglar alarm systems, fire alarm systems, cellular systems, and CCTV camera systems.
  • Working at heights on ladders and lifts.
  • Able to service and install DSC, Vista 15/20, Honeywell, Simon XT, and Ring Security Systems.
  • Making terminations at field devices and head end panels.
  • Programming panels for proper functionality.
  • Providing training on the operation of systems for the customer.
  • Diagnose communication problems.
  • Install security cameras Dome and wireless outdoor and indoor cameras.
  • Service responsibilities include; diagnosing equipment malfunction, opens, shorts and ground faults.
  • Maintain a high service customer interaction rating.

Wire Technician

AT&T U-VERSE
02.2015 - 08.2018
  • Successfully Planned network installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools, assessing installation site; preparing an installation diagram.
  • Customer Service and satisfaction.
  • Testing and locating faults in telecommunication equipment using JDSU and fault locators.
  • Effectively managed cabling and termination of Cat3, Cat5, Cat6, CATV and various other wiring setups, while also responsible for Installing At&t u-verse services such as TV, VoIP, POTS, High-Speed Internet, Fiber, & DirecTV Satellite.
  • Extensive Safety training and customer service education of all services and equipment.
  • Performed personal security check and comply with established safety guidelines, standards and directives.
  • Achieved and obtained a 95% customer satisfaction rating.
  • Proficiently documents network by labeling and routing equipment and cables; recording configuration diagrams.
  • Install fiber networks in homes and test for optical loses.
  • Installation of microducts and ducting inside construction buildings and occupied apartments.

Education

A.S. Degree - TV & Radio Production

MIAMI-DADE COLLEGE
MIAMI, FL
01.2010

High School Diploma -

WILLIAM H TURNER TECH
MIAMI, FL
01.1999

Skills

  • Claims investigation
  • Policy interpretation
  • Claims reporting
  • Documentation management
  • Customer communication
  • Customer service
  • Settlement management
  • Insurance regulations

Additional Credentials

Microsoft Word, Excel, Power Point, Access, Outlook, Windows and Apple OS, Available Upon Request

Timeline

Claims Adjuster

State Farm Insurance Inc
05.2023 - Current

Warehouse Associate

Amazon
10.2021 - Current

Alarm Installer

ADT Security
03.2021 - 03.2023

Wire Technician

AT&T U-VERSE
02.2015 - 08.2018

A.S. Degree - TV & Radio Production

MIAMI-DADE COLLEGE

High School Diploma -

WILLIAM H TURNER TECH

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