Nazarine Terstegge
Pendelton,IN
Summary
Results-driven sales and account management professional with a proven track record in business development, client relationship management, and revenue growth across diverse sectors, including retail, financial services, and construction. Expertise in expanding accounts and optimizing sales strategies while delivering tailored, customer-focused solutions. Proficient in value selling, negotiation, and cross-functional collaboration to foster long-term partnerships and drive significant revenue expansion.
Overview
28
28
years of professional experience
Work History
Senior Account Manager
Lowe’s
Indianapolis, IN
09.2024 - 03.2026
- Manage and grow a portfolio of professional contractor and business accounts, driving revenue through relationship-based sales strategies
- Identify new business opportunities and expand existing accounts through consultative and value-based selling
- Partner with customers to understand project needs and recommend product and service solutions, increasing customer retention and spend
- Analyze sales performance, customer trends, and market opportunities to drive strategic account growth
- Collaborate with internal teams (inventory, operations, and merchandising) to ensure product availability and order fulfillment
- Negotiate pricing, quotes, and project-based solutions to maximize sales while maintaining margin targets
- Support customer onboarding and provide ongoing account support, strengthening long-term partnerships
PRO Department Supervisor
Lowe's
Noblesville, IN
03.2024 - 09.2025
- Supervised daily operations to ensure efficient workflow and high-quality customer service.
- Trained and mentored team members on product knowledge and inventory management practices.
- Implemented process improvements that enhanced store layout and increased merchandise visibility.
- Coordinated scheduling to optimize staff coverage during peak hours, improving operational efficiency.
Hospitality Manager
Topgolf
Fishers, IN
12.2017 - 03.2024
- Delivered high-quality customer experiences, driving repeat business and customer loyalty
- Coordinated with sales and events teams to execute revenue-generating events
- Trained and developed staff to improve service consistency and operational execution
- Managed inventory and logistics for event operations
Store Manager
Dollar Tree
Indianapolis, IN
08.2021 - 01.2022
- Drive sales growth and profitability through execution of merchandising and operational strategies
- Increased gross margin from 51% to 60% within 6 months through pricing, inventory, and product placement optimization
- Analyze sales trends to improve forecasting, ordering, and inventory efficiency
- Lead hiring, training, and development of staff to improve team productivity and sales performance
- Execute promotional strategies and in-store campaigns to increase revenue and customer engagement
- Maintain vendor coordination and enforce inventory control and loss prevention practices
Owner/Operator
Sweet Home Cupcakes
Noblesville, IN
08.2014 - 01.2018
- Owned and operated a small business, leading sales, marketing, and customer acquisition strategies
- Developed new revenue streams through custom orders and event partnerships
- Managed financials, inventory, and vendor relationships to ensure profitability
- Built strong customer relationships through personalized service and consultative sales
Assistant Treasurer / Client Servicing Officer
Bank Julius Baer / UBS
New York, NY
02.2000 - 02.2008
- Managed a $500M portfolio of high-net-worth clients, focusing on relationship growth and retention
- Delivered consultative financial solutions aligned with client goals
- Identified opportunities to cross-sell products and expand account value
- Built long-term relationships through high-touch client service and strategic advising
Administrative Assistant
Neuberger Berman
New York, NY
02.1998 - 02.2000
- Supported investment operations and trade coordination
Education
Bachelor’s Degree - Economics
Baruch College
Skills
- Account Management & Business Development
- Sales Strategy & Revenue Growth
- Customer & Relationship Management
- Forecasting & Inventory Planning
- Negotiation & Value Selling
- Performance Metrics & KPI Analysis
- Cross-Functional Collaboration
Timeline
Senior Account Manager
Lowe’s
09.2024 - 03.2026
PRO Department Supervisor
Lowe's
03.2024 - 09.2025
Store Manager
Dollar Tree
08.2021 - 01.2022
Hospitality Manager
Topgolf
12.2017 - 03.2024
Owner/Operator
Sweet Home Cupcakes
08.2014 - 01.2018
Assistant Treasurer / Client Servicing Officer
Bank Julius Baer / UBS
02.2000 - 02.2008
Administrative Assistant
Neuberger Berman
02.1998 - 02.2000
Bachelor’s Degree - Economics
Baruch College