Nazario Rodriguez
Odessa
Summary
Business professional prepared for this role, bringing wealth of experience in strategic planning and operational management. Delivered impactful results through effective leadership and resource optimization. Focused on fostering team collaboration and achieving exceptional outcomes with adaptability and reliability. Skilled in financial management, strategic growth, and customer relations.
Overview
26
26
years of professional experience
Work History
Owner
The Gourmet Tamale
11.2018 - Current
- Through local media campaigns and in person contact I promote the company's delicious food with the main focus being tamales
- I help maintain financial records and payment to vendors as well as any expenses the company may incur are approved by me
- Boosted company's brand visibility through targeted advertising campaigns and social media engagement.
- Implemented efficient CRM systems to track leads, manage customer interactions, and streamline the sales process.
- Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed day-to-day business operations.
Director of Sales
Southwest 66 Credit Union
03.2021 - 09.2021
- Responsible for all sales aspects of the credit union, from branch sales (checking/savings), lending department and call center
- My main focus was on proper sales techniques, i.e
- Needs based recommending, service to sell and maintaining proper phone etiquette for call center sales
- I get to train, develop and coach our MSO (member services officers) in sales and customer engagement
- I have three branches assigned to me located in the Midland-Odessa area which I am responsible for increasing sales and productivity
- The assistant branch managers are essential to my role as it is through them that consistency of sales and productivity remain in full effect
Assistant General Manager
Office Depot
02.2019 - 03.2021
- Ensure that the store operates in full compliance with applicable laws, regulations and company policies including but not limited to talent management processes, pre-employment screening process, and associate file maintenance and compliance
- Perform cash pulls and make change orders and deposits in accordance with established policies
- Work with Store Manager in evaluating financial reports to develop strategies to consistently deliver results to the company’s specified standards for sales, wages, profit and loss, shrink and other key metrics
Sales & Assistant Finance Manager
Sewell Family of Companies & VW of Midland
08.2012 - 01.2019
- Established lender relations that tie the customer closer to the dealership
- Generated additional income through the sales of credit insurance, vehicle service contracts, GAP coverage and maintenance plans
- Assisted with the vehicle selection process
- Assisted finance with document signing with the customer
- Demos for new and used autos to help customer understand their vehicle features and functions
- Ensured timely completion of month-end closing procedures for accurate financial statements.
Branch Manager
First Convenience Bank
05.2009 - 08.2012
- Actively recruited and oversaw training for all new branch employees
- Implemented annual performance appraisals for all branch staff
- Educated customers on the variety of loan products and available credit options
Small Business Banker/Branch Manager
Wells Fargo Bank
03.2002 - 04.2009
- Provided a full range of business banking services to customers with an emphasis on business products
- Targeted home and mobile business people in emerging suburbs and in the branch office
- Actively cross-sold additional business products such as loans and cash management products through referrals to partners
- Managed a diverse portfolio of small business clients, ensuring their unique financial needs were met efficiently and effectively.
- Collaborated with underwriting teams to expedite loan approval processes, ensuring timely access to funds for small business clients.
- Established strong relationships with small business owners, earning trust as a reliable financial advisor.
Call Center Sales and Service Manager
Providian Financial
10.1998 - 02.2002
- Led a team of 50+ customer service representatives to increase service center profitability
- Properly directed inbound calls in phone queues to improve call flow
- Trained staff on how to improve customer interactions
Education
Bachelor of Business Administration (B.B.A.) - Business Administration and Management, General
Sul Ross State University
San Antonio, TX01.1998
Diploma in Advanced Studies - Advanced Studies, General Studies
Terrell County ISD
01.1998
Skills
- Web Design
- Microsoft Office
- Excellent Communication Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff training/development
- Business planning
- Business launch
- Marketing
Websites
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Director of Sales
Southwest 66 Credit Union
03.2021 - 09.2021
Assistant General Manager
Office Depot
02.2019 - 03.2021
Owner
The Gourmet Tamale
11.2018 - Current
Sales & Assistant Finance Manager
Sewell Family of Companies & VW of Midland
08.2012 - 01.2019
Branch Manager
First Convenience Bank
05.2009 - 08.2012
Small Business Banker/Branch Manager
Wells Fargo Bank
03.2002 - 04.2009
Call Center Sales and Service Manager
Providian Financial
10.1998 - 02.2002
Diploma in Advanced Studies - Advanced Studies, General Studies
Terrell County ISD
Bachelor of Business Administration (B.B.A.) - Business Administration and Management, General
Sul Ross State University
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