Nazeem Jamaludheen
IT Manager
Doha,Qatar
Summary
Insightful Information Technology Manager with 17+ years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
17
17
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
Work History
IT Manager
FAL Telecommunications
Doha, Qatar
01.2017 - Current
- Managing a team of over 30 administrative & technical staff. Strengthening the IT infrastructure through to implementing new technologies.
- Responsible for hardware and software installation, maintenance and repair.
- Performing routine audits of systems and software.
- Manage the IT budgets and expenditure on hardware and software. Developing & maintaining the company IT systems, software and databases.
- Recommending and implementing improvements and efficiencies. Reporting to the Chief Executive.
- Having excellent time management, confidentiality & communication skills.
- Having strong IT, commercial, planning and budgeting skills. Management of server software and associated backup routines.
- To evaluate, test, advise, train and support I.T. related projects. Procurement of IT hardware, software and maintenance products & services.
- Responsible for the recruitment and training of new staff.
- Writing documentation for ICT procedures, security and disaster recovery.
- Maintaining documentation of changes regarding users, functions & systems.
- Managing the internal & hosted network infrastructure including: firewalls, servers, switches and telephony.
ICT Project Delivery Associate
FAL Telecommunications
Doha, Qatar
12.2009 - 12.2016
- Manage the delivery of projects through the complete lifecycle from aspiration through to Operations.
- Ensuring that the project is delivered on time, meets business & technical requirements and is within the agreed budget. Projects may be internally resourced and via third parties.
Establish and maintain effective working relationships with all stakeholders. - Understand the high-level technical architecture and be able to facilitate appropriate solutions.
- Ensure that company requirements are produced to standard in a timely manner.
- Responsible for the project administration and the production of project documentation.
- Monitor and manage the project process and track progress against milestones, deadlines and budget. Report on these items to key stakeholders.
- Anticipate, manage and resolve issues and act as the point of contact for the project.
- Run in-house projects on a day-to-day basis and take responsibility for their delivery using formal techniques as appropriate.
- Participates in developing SLAs.
- Escalates/communicates issues when necessary.
- Assists in establishing and supporting enterprise policies, processes, and standards.
Database Administrator
City Exchange Co. WLL
Doha, Qatar
03.2006 - 11.2009
- Worked on multiple projects as a team member or sometimes as a technical lead or advisor.
- Supports multiple databases of high complexity with multiple concurrent users, ensuring control, integrity and accessibility of the data.
- Plans and organizes database activities regarding reliability, performance monitoring and tuning, security, backup and disaster recovery.
- Assists the system engineer in the design of highly available and redundant storage area networks.
- Designs, monitors and maintains data replication primary and secondary databases.
- Develops, tests, maintains, and exercises procedures for backup, restoration, and disaster recovery for high availability, high volume mission critical databases.
- Designs and implements required security controls are designed around data and databases.
- Monitors utilization for capacity planning. Forecasts utilization patterns and recommends modifications or upgrades.
- Conducts application transaction volume and traffic analysis, and interprets the impact on database performance.
- Compare the database schemas of dev, test and production database and apply the latest updates in all versions.
- Plans and manages the migration of databases. Migrating data from different source to SQL Server using various tools.
- Controls privileges and permissions to database users.
- Provides audit trails to detect potential security violations.
Business Analyst
Rajahsoft Pvt Ltd
Kochi, Kerala - India
06.2004 - 02.2006
- Database Consultant and Administrator of Major Exchange Houses of Qatar (City Exchange, Lari Exchange, Islamic Exchange)
- Designing, Coding and implementation of Remittance Tracking System for Exchange Houses in Qatar for Qatar Central Bank.
- Administrating, monitoring and supporting all the applications developed in-house.
- Designing, Developing and implementing of some valuable utilities to improve the customer satisfaction and employer’s easiness for the Money Exchange Houses.
- Maintenance of the existing ERP packages, Money Exchange Application (MoneyEx) developed in VB.Net.
Education
Bachelor of Science - Computer Science
Bharathiar University
Tamilnadu - India 06.2001 - 03.2004
Skills
Software proficiency
Areas of Expertise
- Project management
- IT management
- Managing crisis situations
- Resource vendor management
- Business analysis
- Financial control
- Project Delivery
- Project Delivery
- Application development
Certification
Oracle 9i Database Administrator Certified Associate (OCA)
Additional Information
Date of Birth : 25th April 1984
Sex : Male
Age : 37 Years
Marital Status : Married
Religion : Islam
Nationality : Indian
Country of Residence : Qatar
Passport No : E5282426
Visa : Residency Permit
Qatar ID : 28435629746
Linguistic Abilities : English, Hindi, Malayalam, Tamil
Timeline
IT Manager
FAL Telecommunications
01.2017 - Current
ICT Project Delivery Associate
FAL Telecommunications
12.2009 - 12.2016
Database Administrator
City Exchange Co. WLL
03.2006 - 11.2009
Business Analyst
Rajahsoft Pvt Ltd
06.2004 - 02.2006
Oracle 9i Database Administrator Certified Associate (OCA)
04-2004
Diploma in RDBMS
04-2004
Certification in VB.Net
04-2004
Bachelor of Science - Computer Science
Bharathiar University
06.2001 - 03.2004
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