Summary

Overview

Work History

Education

Skills

Languages

Timeline

NAZERKE NURPEISSOVA

United States

Summary

Documentation and compliance professional with a strong focus on maintaining accurate records for a workforce of 300+ caregivers. Expertise in verifying employment documentation and resolving discrepancies to ensure operational readiness. Proficient in digital record management and compliance tracking, utilizing tools like WellSky and Excel for data accuracy.

Overview

years of professional experience

Work History

Compliance & Training Coordinator (HR Coordinator / Recruiter)

Accurate Private Care

Chicago, IL

07.2023 - 05.2026

Reviewed and maintained compliance documentation for 300+ caregiver profiles to ensure accuracy.
Ensured caregiver readiness for client assignments by reviewing compliance with company standards.
Verified employment documents, including I-9s, W-4s, and professional licenses.
Identified and resolved documentation inconsistencies through direct coordination with caregivers.
Collaborated with schedulers and management to address complex compliance issues.
Maintained organized digital workflows, proactively monitoring expiring credentials for compliance.
Managed confidential employee information while upholding data integrity and confidentiality.
Organized caregiver documentation within WellSky to ensure audit-ready records.

Client Operations Support

Private Clients

, Illinois

06.2023 - 05.2026

Maintained organized client records and schedules to ensure accurate, timely communication for operations.
Protected confidential information while ensuring record accuracy to enhance client support.
Managed multiple priorities independently, documenting details to support daily operations and improve workflow.

QA Testing & Technical Training (Bootcamp)

Techtorial

11.2023 - 05.2024

Completed intensive training in software quality assurance workflow validation and structured testing.
Developed foundational knowledge of SQL, Java, JavaScript, Python, APIs, Postman, Selenium, TestNG, JIRA, and Agile methodologies.
Enhanced analytical thinking and technical problem-solving skills to improve quality assurance practices.
Conducted thorough documentation reviews to ensure accuracy and compliance in data operations.

Scheduling Coordinator / Operations Support

True Care Agency

New York, NY

01.2021 - 08.2022

Coordinated caregiver scheduling and workforce coverage to ensure accurate staffing records.
Coordinated scheduling of appointments for clients and caregivers.
Managed daily communication between staff and clients for service updates.
Collaborated with caregivers, clients, and internal teams to resolve scheduling conflicts.
Updated scheduling records and caregiver profiles, enhancing documentation accuracy.
Maintained organized workflow documentation to facilitate efficient healthcare operations.

Dental Assistant / Administrative Support

Private Dental Clinic

01.2016 - 01.2018

Assisted dentists during procedures, prioritizing patient comfort and safety.
Prepared examination rooms and sterilized instruments for optimal workflow efficiency.
Educated patients on oral hygiene practices and post-treatment care instructions.
Coordinated communication between patients and clinical staff while upholding confidentiality standards.
Streamlined administrative documentation processes, enhancing data integrity in healthcare settings.
Maintained accurate patient documentation and appointment records to ensure regulatory compliance.