Nazha Yatak
Pompano Beach,FL
Summary
Compassionate professional with a Master’s in Clinical Psychology. Experienced as a Registered Behavior Technician and Success Coach, supporting individuals in achieving their goals. Skilled in communication and fostering collaboration among diverse groups. Committed to ongoing learning and creating a reliable support system.
Overview
1
1
Certification
11
11
years of professional experience
Work History
Success Coach
Crockett Foundation
Fort Lauderdale, FL
08.2024 - Current
- Developed and implemented strategies to enhance client engagement and retention.
- Facilitated workshops and training sessions to promote skills development and personal growth.
- Collaborated with cross-functional teams to align coaching initiatives with organizational objectives.
- Analyzed client feedback to identify areas for program improvement and service enhancement.
- Mentored junior coaches, providing guidance on best practices in client management and support.
- Leveraged CRM systems to track client progress and optimize communication efforts effectively.
- Spearheaded community outreach programs to expand coaching services and foster relationships within target demographics.
- Expanded clientele base through networking events, marketing efforts, and strong referrals from satisfied clients.
- Evaluated client needs through comprehensive assessments, tailoring coaching sessions accordingly for maximum impact.
- Established trust with clients through active listening, empathy, and effective communication techniques.
- Assisted clients in overcoming obstacles by identifying potential barriers and creating actionable solutions.
- Continuously improved own skill set by attending professional development seminars and staying current on industry trends.
- Championed diversity within the coaching practice by actively seeking out clients from various backgrounds for a well-rounded experience.
- Celebrated client successes by acknowledging milestones, recognizing accomplishments, and providing positive reinforcement throughout the journey.
- Improved client accountability and progress tracking by implementing regular check-ins and progress updates.
- Utilized motivational interviewing techniques to help clients initiate change within themselves for lasting success.
- Retained a high level of professionalism while navigating sensitive conversations with clients around personal challenges or setbacks.
- Empowered clients to take ownership of their personal growth journey through self-reflection exercises and goal-setting activities.
- Conducted workshops on a variety of topics such as time management, goal setting, and effective communication to foster client success.
- Increased client satisfaction by providing timely feedback and constructive criticism to drive continuous improvement.
- Led group coaching sessions to foster a supportive community where clients could learn from one another's experiences and insights.
- Promoted a growth mindset among clients by encouraging persistence, resilience, and adaptability in achieving their goals.
- Cultivated strong relationships with external partners to provide additional resources for client support when needed.
- Enhanced client success by developing personalized coaching strategies and setting achievable goals.
- Maintained detailed records of all client meetings, progress updates, and goals achieved for ongoing analysis of program effectiveness.
- Collaborated with fellow Success Coaches to share best practices, resources, and insights for better coaching outcomes.
- Helped clients build life management and coping skills to handle daily needs and specific stressors.
- Encouraged clients to set and achieve reasonable goals on a weekly basis.
- Documented behaviors, treatments and non-compliance issues.
- Connected clients with available resources to improve plan success.
- Facilitated group sessions and learning discussions to further objectives.
- Helped students develop organizational, time management and study skills.
- Worked with individuals to help understand and overcome personal, social or behavioral problems affecting educational or vocational situations.
- Delivered supportive and knowledgeable counseling to students with academic or personal concerns.
- Advised students on educational, career and social opportunities.
- Provided resources to support students in achieving career goals.
- Advocated for students to access available resources.
Registered Behavior Technician
Florida Family Support
Coconut Creek, FL
08.2018 - 07.2024
- Implemented individualized behavior intervention plans to support client development.
- Conducted skill acquisition training sessions to enhance client independence.
- Monitored and documented client progress, ensuring adherence to treatment protocols.
- Collaborated with interdisciplinary teams to optimize care strategies and outcomes.
- Provided mentorship and training for new Registered Behavior Technicians on best practices.
- Analyzed behavioral data to adjust interventions and improve effectiveness of programs.
- Facilitated communication among families, clients, and therapists to strengthen support networks.
- Developed and maintained positive relationships with clients, fostering trust and engagement in therapy sessions.
- Promoted positive behavior change by utilizing reinforcement strategies, token economies, and behavior contracts.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
- Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
- Intervened with clients' challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
- Empowered clients to self-advocate by teaching them effective communication strategies and adaptive coping mechanisms.
- Assisted Board Certified Behavior Analysts in designing personalized treatment plans tailored to each client''s needs and goals.
- Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
- Utilized technology tools for data collection and analysis, streamlining the process of monitoring client progress and informing treatment plan adjustments.
- Supported client using principles of applied behavior analysis.
Barista
Starbucks
Pompano Beach, FL
02.2016 - 08.2018
- Prepared and served high-quality beverages, ensuring consistency and customer satisfaction.
- Operated espresso machines and brewing equipment, maintaining cleanliness and functionality.
- Educated customers on menu items and promotions, enhancing overall experience and engagement.
- Collaborated with team members to optimize workflow during peak hours, improving service efficiency.
- Trained new baristas on beverage preparation techniques and store protocols, fostering team development.
- Implemented inventory management practices, reducing waste and ensuring product availability.
- Monitored customer feedback to identify areas for improvement in service delivery.
Education
Master of Science - Clinical Psychology
Lynn University
Boca Raton, FL08.2026
Bachelor of Arts - Clinical Psychology
Florida Atlantic University
Boca Raton, FL08.2024
Associate of Arts - General Studies
Palm Beach State College
Boca Raton, FL05.2021
Skills
- Goal setting
- Work-life integration
- Dispute resolution
- Motivational strategies
- Issue management
- Data collection
- Capability development
- Relationship building
- Client support
- Growth strategies
- Career development
- Resource allocation
- Personal development
- Competency enhancement
- Team collaboration
- Analytical thinking
- Crisis management
- Flexibility
Accomplishments
One of my biggest accomplishments is earning my master’s degree in Clinical Psychology from Lynn University with a 3.78 GPA and completing my master’s thesis. My thesis focused on the relationship between gender typicality, self-esteem, and depressive symptoms in children, and I conducted the research, analyzed the data, and presented my findings. I’m also proud of earning my bachelor’s degree in Psychology from FAU and my associate’s degree from Palm Beach State. Along with my education, I’ve gained experience as an RBT and Success Coach, which has helped me build strong communication, problem-solving, and leadership skills. I’m proud of how much I’ve accomplished and the experience I’ve built along the way.
Certification
I am a Registered Behavior Technician (RBT) and TOP Certified through the Teen Outreach Program. I also have current CPR/AED certification and training in bullying prevention and child abuse recognition and reporting as a mandated reporter.
Timeline
Success Coach
Crockett Foundation
08.2024 - Current
Registered Behavior Technician
Florida Family Support
08.2018 - 07.2024
Barista
Starbucks
02.2016 - 08.2018
Master of Science - Clinical Psychology
Lynn University
Bachelor of Arts - Clinical Psychology
Florida Atlantic University
Associate of Arts - General Studies
Palm Beach State College