Nazish Riaz
Merrick,NY
Summary
Accomplished Revenue Cycle professional with over 8 years of healthcare experience. Expertise in staff training, workflow optimization, revenue integrity, and regulatory compliance. Proficient in Epic systems and cross-functional collaboration, driving operational efficiency and mentoring teams. Currently pursuing a bachelor's degree in business administration to enhance leadership contributions as a Revenue Cycle Supervisor.
Overview
10
10
years of professional experience
Work History
Revenue Cycle Specialist
Northwell Health
Plainview, New York
06.2022 - Current
- Process an average of 75+ patient claims per day using Epic, maintaining a 98% accuracy rate and reducing claim rejections by 15%+ YoY
- Explained billing statements and resolved patient concerns, supporting accurate revenue capture and reducing payment delays while improving patient understanding of financial responsibilities
- Streamlined patient registration workflows with double-check system, reducing data entry errors by 30% and enhancing front desk throughput
- Ensure HIPAA compliance by rigorously applying data handling protocols and confidentiality safeguards, contributing to a 100% audit pass rate
Pharmacy Technician Team Lead
Walmart
Uniondale , NY
03.2016 - 07.2022
- Supported pharmacists in processing 1,000+ prescriptions weekly, ensuring accuracy and enhancing patient safety
- Prepared, labeled, and dispensed up to 150 prescriptions per day with strict adherence to SOPs
- Trained and mentored pharmacy technicians on safety procedures and compliance, improving team adherence to protocols
- Executed inventory audits and monitored controlled substances, coordinating with suppliers to ensure consistent medication availability
- Operated in a highly regulated healthcare environment, ensuring compliance with pharmacy laws, safety protocols, and medication handling standards
Education
Bachelor of Arts - Business Administration And Management
SUNY Empire State College
Saratoga Springs, NY06-2026
Skills
- Revenue cycle management
- Patient billing
- Data analysis
- Compliance assurance
- Team leadership
- Customer service
Leadership skills
Professional Networking
Healthcare Marketing
- Staff Development
- Patient Engagement
- Patient Outreach
Additional
Computer: Advanced Microsoft Office (Word, Excel, PowerPoint), Bloomberg, Oracle, Canva, Adobe Photoshop, Adobe Illustrator, Epic
Healthcare Trends
Timeline
Revenue Cycle Specialist
Northwell Health
06.2022 - Current
Pharmacy Technician Team Lead
Walmart
03.2016 - 07.2022
Bachelor of Arts - Business Administration And Management
SUNY Empire State College