Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Naznin Akter

Brooklyn,NY

Summary

Highly experienced Job Title known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Reliable Job Title skilled in processing POS system transactions and providing superior customer service. Ready to fulfill opportunity within team by leveraging bakery operations and equipment knowledge.

Friendly retail professional with successful background in sales and marketing. Drives sales-goal attainment and customer satisfaction through exceptional customer relations and sales abilities. Proficient in use of POS software.

Overview

2
2
years of professional experience

Work History

Store Associate

Naznin Akter
Brooklyn , NY
08.2022 - Current
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Spoke to customers in native language to increase loyalty and establish relationships.
  • Increased customer satisfaction by Action and Action.

Crew Members

Dunkin' Donuts
Brooklyn , NY
08.2021 - 08.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.

Prime Member Shopper

Amazon
Manhattans , NY
02.2020 - 03.2021
  • Worked independently with minimal supervision.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.

Education

Associate Degree In Nursing - Medical Assisting

Manhattans School of Computer Technology
97 Coney Island Ave
04.2019

High School -

UASLE
4200 16th Ave Brooklyn NY
06.2018

Skills

  • Stocking and Replenishing
  • Ability to Lift 40 Pounds
  • Exceeding Customer Expectations
  • Building Customer Relationships and Loyalty
  • Safety and Cleanliness Standards
  • Customer Assistance

Languages

Bengali. English
Full Professional

Timeline

Store Associate

Naznin Akter
08.2022 - Current

Crew Members

Dunkin' Donuts
08.2021 - 08.2022

Prime Member Shopper

Amazon
02.2020 - 03.2021

Associate Degree In Nursing - Medical Assisting

Manhattans School of Computer Technology

High School -

UASLE

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Naznin Akter