Open To Work
Nazyer Ngundam
Lawrence,MA
Work Preference
Summary
Adaptable and detail-oriented professional with 3+ years of experience as a YMCA Group Leader, Marshalls Sales Associate, and Amazon Fulfillment Associate. Skilled in customer support, collaborative teamwork, relationship management, and dispute resolution. Brings strong communication, listening, and mathematical skills, backed by a CPR/First Aid certification.
Overview
4
4
years of professional experience
Work History
Sales Associate
Marshalls & HomeGoods
Salem, New Hampshire
04.2022 - 12.2022
- Guided customers in finding products throughout the store.
- Addressed customer questions and concerns to improve overall shopping experience.
- Maintained organized and visually appealing merchandise displays to maximize customer interest.
- Handled returns, exchanges, and refunds following company guidelines.
- Established connections with peers and upper management to enhance team collaboration.
Group Leader
Methuen YMCA
Methuen, Massachusetts
10.2023 - 06.2024
- Supervised daily activities, ensuring children's safety and promoting a secure play environment.
- Trained new staff on YMCA policies and childcare best practices, enhancing team readiness and service quality.
- Facilitated conflict resolution among children to promote positive interactions.
- Communicated regularly with parents about children's progress and needs, fostering strong partnerships.
- Worked with other group leaders to identify and resolve issues between teams.
- Ensured play areas were clean to promote health and safety standards., neat, and inspection-ready to comply with product guidelines.
- Cultivated strong relationships with students by listening carefully and offering positive reinforcement.
Fulfillment Associate
Amazon
North Andover, Massachusetts
11.2025 - 06.2026
- Processed customer orders with speed and accuracy in fast-paced fulfillment center.
- Picked orders from inventory with high accuracy, ensuring timely preparation for shipment.
- Packaged orders securely for shipment, ensuring quality standards were met.
- Operated warehouse equipment to move and organize inventory accurately.
- Collaborated with team members to consistently achieve daily productivity goals.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
Education
High School Diploma -
Lawrence High
Lawrence, MA06-2023
Skills
- Customer support
- Collaborative teamwork
- Dispute resolution
- Relationship management
- Communication proficiency
- Mathematical fundamentals
- Listening skills
- CPR and first aid certification
- Detail-oriented
Timeline
Fulfillment Associate
Amazon
11.2025 - 06.2026
Group Leader
Methuen YMCA
10.2023 - 06.2024
Sales Associate
Marshalls & HomeGoods
04.2022 - 12.2022
High School Diploma -
Lawrence High