Nazgol J Lafferty
Business Management
Woodland Hills,CA
Summary
Ready to offer exceptional leadership and planning abilities to take on new role in any setting. Demonstrated expertise in cultivating and managing exceptional teams to meet and exceed demanding targets. Well-versed in consumer relations, analytics and market trends by maximizing efficiency. Dedicated professional with exceptional problem-solving abilities, a decisive nature and a good understanding of the market. Offering years of experience in the industry devoted to balancing customer and company needs to drive profits and build brand loyalty. Solid education background in finance, business, management and sustainability.
Overview
12
12
years of post-secondary education
Work History
Property Management
MJ Property Management
Encino, CA
2007 - 2020
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Established and maintained systems for customer solutions promptly responded to tenant complaints and concerns for over 25 properties and multi-units as well as vacation rentals with 5 star reviews.
- Exceeded annual occupancy of 98% in the past 6 years.
- Directed property management program by determining requirements, applying use standards, planning for material equipment replacement, and implementing quality control oversight
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Boosted occupancy of 67% to 98% by leveraging market knowledge analyzing market behavior and successful promotional strategies and market demand.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects as well as forecasting, planning and supervising property sales, flips and renovations.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes as well as emergency 24-hour on-call service for tenants
- Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
- Maintained efficient internal accounting controls, adherence to accounting policies and other company policies and procedures while overseeing day-to-day processing of payroll, bookkeeping, bank deposits, cost analysis and tax expenses for month-end accounting review
Virtual Influencer
Student Entrepreneurs For Social Change
Los Angeles, CA
2013 - 2018
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Contributed to social media outreach initiatives, including content development and management.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
Bank Associate
Bank Of America
Marina Del Rey, CA
2015 - 2016
- Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
- Assisted and monitored consumer behavior and provided customer records/transactions on demand, including account statements and copies of checks.
- Enthusiastically greeted customers and offered dedicated service during entire transaction, improving low bank satisfaction ratings tremendously in a very high-volume location
- Collected cash and checks for deposit or processed withdrawals by examining checks for endorsements, verifying amounts, inputting into computer systems and printing receipts.
- Identified sales opportunities and referred customers to branch partners in financial services and received personal regional branch recognition for sales increase and accuracy.
Program Director
Project TULONG- Typhoon Hiyan Relief
San Francisco, CA
01.2013 - 2014
- Directed product development efforts using industry-specific tools to increase sales and overall company productivity.
- Built a business plan and hired personnel to align project goals with business strategy and define project milestones.
- Monitored resource allocation, budget development and personnel recruitment for multiple relief projects in China and different islands in the Phillippines.
Chief Financial Officer
November 11 Clothing Company
Los Angeles, CA
2010 - 2013
- Evaluated its sinking performance and policies against metrics and offered advice to other executive leaders on strategies to improve financial growth.
- Devised successful benchmarks and performance optimization strategies to enhance company objectives and liquidizing company unused assets to maximize efficiency and minimize waste.
- Created and deployed forward-thinking initiatives to drive corporate vision and outperform revenue targets.
- Collaborated with vendor representatives and company customers to set up optimal delivery schedules and monitored and managed all online sales.
- Created documentation outlining research findings for use by project managers, customers and other marketing staff to make accurate decisions about future plans by assessing marketing needs, expanding territory and sales reach
- Organized and managed sales departments for nation fashion conventions and shows for SCIFEN (MAGIC live convention)
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions by overseeing inventory control and wholesale accounts.
- Devised successful benchmarks and performance optimization strategies to enhance company objectives.
- Completed in-depth analyses of risks to control company profile, enhance systems and track legal concerns.
- Prepared year-end fixed asset schedule for inclusion in Comprehensive Annual Financial Report and monthly financial reports for board meeting.
Education
Master of Science - Business Analytics
National University
La Jolla, CA 09.2015 - 10.2017
Bachelor of Arts - Entrepreneurship And Business Development
Marymount California University
Rolling Hills, CA 05.2013 - 06.2014
Bachelor of Arts - Business Management And Marketing
Marymount California University
Rolling Hills, CA 05.2012 - 05.2014
No Degree - Marine Biology Pre Med
California State University Northridge
Northridge, CA 09.2007 - 08.2010
High School Diploma -
University High School
Los Angeles 09.2001 - 08.2005
Skills
Financial/Business Management
undefinedTimeline
Master of Science - Business Analytics
National University
09.2015 - 10.2017
Bachelor of Arts - Entrepreneurship And Business Development
Marymount California University
05.2013 - 06.2014
Program Director
Project TULONG- Typhoon Hiyan Relief
01.2013 - 2014
Bachelor of Arts - Business Management And Marketing
Marymount California University
05.2012 - 05.2014
No Degree - Marine Biology Pre Med
California State University Northridge
09.2007 - 08.2010
High School Diploma -
University High School
09.2001 - 08.2005
Chief Financial Officer
November 11 Clothing Company
2010 - 2013
Bank Associate
Bank Of America
2015 - 2016
Virtual Influencer
Student Entrepreneurs For Social Change
2013 - 2018
Property Management
MJ Property Management
2007 - 2020
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