Summary
Overview
Work History
Education
Skills
Timeline
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Nbamakan Toure

Corvallis,OR

Summary

Dedicated employee with expertise in customer service and strong communication skills. Demonstrated active learning abilities, keen attention to detail, and a collaborative approach to team work.

Overview

9
9
years of professional experience

Work History

Social Service Assistant

Community Outreach Inc
Corvallis, OR
03.2024 - 08.2024
  • Supervised use of shelter facilities, ensuring proper inventory control and organization of sleeping areas, kitchens, bathrooms, food pantries, and storerooms.
  • Ensured completion of daily routines, chores and goals by residents in accordance with agency rules and requirements.
  • Performed administrative duties as assigned for seamless operations.
  • Safely and accurately conducted client urinalysis and breathalyzer tests in accordance with regulations.
  • Aided in responding effectively to shelter incidents, facilitated crisis intervention, and collaborated with emergency services and relevant agencies.
  • Recorded relevant details required to maintain client records, progress notes, and statistical/program reports.
  • Provided relevant client information to case managers and therapists.
  • Maintained positive interactions with clients by utilizing effective communication skills ensuring they feel valued and respected.

Lead Production Associate

Goodwill Industries of the Columbia Willamette
Corvallis, OR
05.2018 - 02.2024
  • Supported retail functions by handling a variety of donated goods and/or on the sales floor.
  • Tagged, marked and/or coded items for sale according to designated price, type of merchandise and processing guideline.
  • Accurately tallied amounts and/or prices of processed items.
  • Assisted at cash registers, donation door, fitting rooms, and showcase as assigned.
  • Helped achieve team goals by rotating production lines and daily duties to meet demand.
  • Identified and supported continuous improvement efforts with managerial staff.

Senior Customer Service Representative

University Housing And Dining Services
Corvallis, OR
08.2015 - 01.2018
  • Maintained Confidential records of student information at Oregon State University.
  • Took initiative in directing Service Center tasks and process.
  • Managed inventory of keys and building access for over 1000 residents.
  • Collaborated across units to meet customer needs, including contact inquiries, charging student accounts, and follow up with community work orders or concerns.
  • Managed package deliveries for residents and professional staff.

Cashier

Kmart, Sears Holding
Corvallis, OR
11.2016 - 12.2017
  • Hands on experience in accepting payments from customers and give change and receipt.
  • Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards.
  • knowledge of handling returns and exchanges of goods.
  • Proven ability to answer customers questions and give information regarding the business procedures and policies in an exact and customer friendly way.

Information Desk Assistant

Valley Library
Corvallis, OR
07.2015 - 12.2015
  • Politely assisted customers in person and via telephone.
  • Assisted patrons in usage of printers, photocopy machines and library media equipment.
  • Responded to directional or location inquiries regarding resource material.
  • Assisted customers in finding reference material needed for projects.

Education

Some College (No Degree) -

Oregon State University
Corvallis, OR

Skills

  • Great communication skills
  • Strong Organizational skills
  • Active learning skills
  • strong customer service

Timeline

Social Service Assistant

Community Outreach Inc
03.2024 - 08.2024

Lead Production Associate

Goodwill Industries of the Columbia Willamette
05.2018 - 02.2024

Cashier

Kmart, Sears Holding
11.2016 - 12.2017

Senior Customer Service Representative

University Housing And Dining Services
08.2015 - 01.2018

Information Desk Assistant

Valley Library
07.2015 - 12.2015

Some College (No Degree) -

Oregon State University

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