Nbamakan Toure
Corvallis,OR
Summary
Dedicated employee with expertise in customer service and strong communication skills. Demonstrated active learning abilities, keen attention to detail, and a collaborative approach to team work.
Overview
9
9
years of professional experience
Work History
Social Service Assistant
Community Outreach Inc
Corvallis , OR
2024.03 - 2024.08
- Supervised use of shelter facilities, ensuring proper inventory control and organization of sleeping areas, kitchens, bathrooms, food pantries, and storerooms.
- Ensured completion of daily routines, chores and goals by residents in accordance with agency rules and requirements.
- Performed administrative duties as assigned for seamless operations.
- Safely and accurately conducted client urinalysis and breathalyzer tests in accordance with regulations.
- Aided in responding effectively to shelter incidents, facilitated crisis intervention, and collaborated with emergency services and relevant agencies.
- Recorded relevant details required to maintain client records, progress notes, and statistical/program reports.
- Provided relevant client information to case managers and therapists.
- Maintained positive interactions with clients by utilizing effective communication skills ensuring they feel valued and respected.
Lead Production Associate
Goodwill Industries of the Columbia Willamette
Corvallis , OR
2018.05 - 2024.02
- Supported retail functions by handling a variety of donated goods and/or on the sales floor.
- Tagged, marked and/or coded items for sale according to designated price, type of merchandise and processing guideline.
- Accurately tallied amounts and/or prices of processed items.
- Assisted at cash registers, donation door, fitting rooms, and showcase as assigned.
- Helped achieve team goals by rotating production lines and daily duties to meet demand.
- Identified and supported continuous improvement efforts with managerial staff.
Senior Customer Service Representative
University Housing And Dining Services
Corvallis , OR
2015.08 - 2018.01
- Maintained Confidential records of student information at Oregon State University.
- Took initiative in directing Service Center tasks and process.
- Managed inventory of keys and building access for over 1000 residents.
- Collaborated across units to meet customer needs, including contact inquiries, charging student accounts, and follow up with community work orders or concerns.
- Managed package deliveries for residents and professional staff.
Cashier
Kmart, Sears Holding
Corvallis , OR
2016.11 - 2017.12
- Hands on experience in accepting payments from customers and give change and receipt.
- Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards.
- knowledge of handling returns and exchanges of goods.
- Proven ability to answer customers questions and give information regarding the business procedures and policies in an exact and customer friendly way.
Information Desk Assistant
Valley Library
Corvallis , OR
2015.07 - 2015.12
- Politely assisted customers in person and via telephone.
- Assisted patrons in usage of printers, photocopy machines and library media equipment.
- Responded to directional or location inquiries regarding resource material.
- Assisted customers in finding reference material needed for projects.
Education
Some College (No Degree) -
Oregon State University
Corvallis, ORSkills
- Great communication skills
- Strong Organizational skills
- Active learning skills
- strong customer service
Timeline
Social Service Assistant
Community Outreach Inc
2024.03 - 2024.08
Lead Production Associate
Goodwill Industries of the Columbia Willamette
2018.05 - 2024.02
Cashier
Kmart, Sears Holding
2016.11 - 2017.12
Senior Customer Service Representative
University Housing And Dining Services
2015.08 - 2018.01
Information Desk Assistant
Valley Library
2015.07 - 2015.12
Some College (No Degree) -
Oregon State University
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