CORE AND COMPETENCIES: Demonstrate ability to learn new concepts and skills quickly, as well to teach others. Responsible decisions making. Adapt at communicating with youth, caregivers and staff. The ability to regulate emotions and behaviors in different situations and to set and work towards goals. Steadfast SSA employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support. Steadfast care worker employs empathy and patience to connect with individuals on emotional level and provide support during difficult times. Excellent eye for detail and accurately assesses needs. Strives to provide best possible care and support.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Service Assistant
Riverside County DPSS
14763 Manzanita Park Rd
06.2023 - Current
Developed educational materials on various social issues to inform both clients and the broader community about available resources.
Provided empathetic support to clients during crisis situations, facilitating timely interventions by relevant professionals.
Collaborated with community organizations to expand access to essential services for vulnerable populations.
Facilitated successful transitions from institutional settings back into the community through comprehensive discharge planning.
Built strong relationships with local stakeholders – including schools, healthcare providers, law enforcement – to strengthen collaborative efforts in service delivery.
Assisted with the development of policy and procedure documentation, ensuring organizational compliance with regulatory requirements.
Served as a liaison between clients and external agencies, advocating for their needs and promoting effective communication.
Supported the professional development of team members by sharing knowledge, experience, and insights into effective practice within the field of social services assistance.
Assisted case managers in developing personalized care plans for clients, resulting in improved well-being and selfsufficiency.
Assisted in the development of a school-wide intervention program, resulting in improved academic performance for struggling students.
Boosted student engagement by collaborating with teachers to develop creative lesson plans and interactive activities.
Social Service Assistant
Welcome Center, Riverside County, TAP
Beaumont, CA
08.2022 - Current
Assists child/youth in developing parenting and independent living skills
Provides protective supervision in order to safeguard a child/youth
Consult with supervisor or professional staff on child/youth service plan
Prepares notices, correspondence and reports, maintain case files and records, Perform clerical duties, Transports child/youth to appointments and needed services
Assists with placements, intakes, transports, court hearings, removal of children, medical appointments and any services needed and directed by social services
Education liaison for the Welcome Center
I enroll child/youth awaiting placement, I sent emails to social workers for each child/youth enrollment
I email and contact education liaison for Beaumont School District regarding each youth transcript and IEP or 504 plan
I meet with counselor to obtain school schedules for each youth.
Developed manual providing information on community resources across county available to families and children.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Identified service gaps and located needed housing and work placement resources for individuals.
Worked with clients to improve life choices and maximize benefits of programs.
Improved clients' coping with routine life activities such as food budgeting and rental payments.
Helped social workers build, coordinate and lead programs supporting individuals with schooling and education concerns.
Manager assistant
Gardina Hospital
10.2017 - 10.2019
Doctor reports
Examine youth/children and adults
DOT exams, making and emailing attorneys, regarding Payments and patient information
Greeting and provide excellent customer services.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Maintained clean environment with due consideration to health and safety issues and infection control policy.
Assisted with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific changes.
Education
No Degree - Sociology
Moreno Valley College
Moreno Valley, CA
06.2026
High School Diploma -
Lynwood High School
06.2011
Lynwood ROP Medical Terminology - Medical Terminology
Lynwood ROP Medical Assistant
03.2011
Skills
Customer service
Strong Organizational skills
Creative Problem Solving
Reliable
Strong Communication
Bilingual
Leadership
Active Listening
Decision Making
Client Guidance
Caseload
Progress Documentation
Staff Education
Multitasking
Certification
Customer Service Commerce, CA (2016-Present) CPI (Crises Prevention Intervention)
Reasonable Prudent Parent
First Aid and CPR
Medication Training
Sex Trafficking Talk
Customer Service
Medical Assistant
Medical Terminology
Languages
Spanish
Timeline
Social Service Assistant
Riverside County DPSS
06.2023 - Current
Social Service Assistant
Welcome Center, Riverside County, TAP
08.2022 - Current
Manager assistant
Gardina Hospital
10.2017 - 10.2019
No Degree - Sociology
Moreno Valley College
High School Diploma -
Lynwood High School
Lynwood ROP Medical Terminology - Medical Terminology