Mary Hughes
Phelan,CA
Summary
Seasoned Customer Associate with years of experience dedicated to providing highest quality service and making customers feel welcome. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments.
Overview
18
18
years of professional experience
Work History
Employment Counselor
Riverside County DPSS
Riverside, CA
12.1999 - 04.2009
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Matched clients to open positions based on skills and work requirements.
- Planned, implemented, monitored and assessed classroom instructional program.
- Counseled clients one-on-one regarding current situation, desires, aptitudes, education and employment history.
- Provided individualized counseling approaches based on socioeconomic status and cultural background.
Office Assistant
Riverside County DPSS
Riverside, CA
03.1991 - 12.1999
- Delivered clerical support by handling range of routine and special requirements.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Interacted with customers by phone, email or in-person to provide information.
- Completed clerical tasks such as filing, copying and distributing mail.
- Verified accuracy of business records by consistently updating customer information.
Education
High School Diploma -
Alain Leroy Locke College Preparatory Academy
Los Angeles, CA06.1971
Skills
- Data entry background
- Critical thinking
- Customer Service
- Interpersonal Communication
- Self-motivated professional
- Computer skills
Timeline
Employment Counselor
Riverside County DPSS
12.1999 - 04.2009
Office Assistant
Riverside County DPSS
03.1991 - 12.1999
High School Diploma -
Alain Leroy Locke College Preparatory Academy
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