Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicolle Brown

American Fork,UT

Summary

Focused Order Fulfillment Associate excels at prioritizing, completing multiple tasks simultaneously and following through to achieve daily fulfillment goals. Possesses working knowledge of ordering and packing systems. Service-focused individual and friendly team player with talent for building productive working relationships.

Hardworking Backroom Associate focused on maximizing team efficiency and customer service by retrieving, stocking, and moving merchandise. Knowledgeable about customer service standards and sales processes.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

4
4
years of professional experience

Work History

Order Fulfillment Associate

Home Depot
10.2022 - 02.2024
  • Completed customers online orders in a strict, timely manner. Including smaller orders, to deliveries consisting of large quantities of drywall/lumber and equipment.
  • Loaded customer orders by hand, or with power equipment.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Reduced order processing time with careful attention to detail and accurate product picking.
  • Heavy lifting and driving equipment for staging deliveries.
  • Collaborated with team members to complete accurate orders, and resolve customer issues.
  • Labeled pallets and staged them accurately in the overhead/updating skus on a pallet tag to reflect quantities.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Frequently needed to check product levels and offer customers an alternative for out of stock items or verify the closest store that did have what they wanted.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Moved merchandise using forklifts, pallet jacks and ballymore
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Maintained a clean work environment, ensuring compliance with company health and safety requirements.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.

Warehouse Associate

Young Living Essential Oils
10.2020 - 10.2021
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Monitored inventory levels to purchase adequate supply and consistent stock of products.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Packed, weighed and shipped items per customer specifications.
  • Operated shrink wrap, banding and other wrapping machines.
  • Inspected items for defects and damage.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Reviewed order slips, picked products and staged merchandize to be shipped.

Warehouse Associate

Rokblokz
10.2019 - 10.2021
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Orchestrated effective materials management with strong stock rotation strategies, new order placements and shipping inspections.
  • Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Managed warehouse operations and verified proper shipment procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Safeguarded products in storage to protect from spills and damages
  • Completed routine maintenance tasks on equipment to minimize downtime due to malfunctions or repairs needed.
  • Sorted and delivered materials to different work areas and staff.

Education

High School Diploma -

Sugar Salem High School
Sugar City, ID
06.2010

Skills

  • Was certified to drive forklift, reach truck, ballymore, and pallet jacks
  • Shipping and packaging
  • Stocking and Replenishing
  • Safety Regulations Adherence
  • Customer Relationships
  • Order Picking
  • Shelving of products
  • Detail Oriented
  • Punctual and Reliable
  • Retail Merchandising
  • Order Processing
  • Customer Service

References

Beverley Jordan - Most recent Employer 

Beverley_A_Jordan@homedepot.com

801-763-8640 EXT 077


Timeline

Order Fulfillment Associate

Home Depot
10.2022 - 02.2024

Warehouse Associate

Young Living Essential Oils
10.2020 - 10.2021

Warehouse Associate

Rokblokz
10.2019 - 10.2021

High School Diploma -

Sugar Salem High School
Nicolle Brown