Noelle Carpenter

• Opened with 17 employees, it grew to 36
• The salon won regional awards voted by the community
• Successfully launched a monthly client program, which increased our client retention by 50%

• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.

• Created, produced, and distributed the Pre-Book Calendar
• Created and taught the Point Based Systems
• Design, set up, work, and attend industry trade shows
• Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.

• Maintained a student body of 58 or more and has been constantly enrolling new students monthly
• Created a state-of-the-art environment for the students to learn in
• Maintained a high average passing rate of students taking the skateboards.

• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.