Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ndeye Awa Seck

Cincinnati,OH

Summary

Personable Counter Server with Number years of customer service and food handling experience. Maintains stringent compliance with established sanitation protocols and manages counter operations with efficiency. Efficient foodservice professional with superior inventory management and POS operation skills. Hardworking Job Title with Number years of experience managing day-to-day operations within budgeted guidelines and to highest standards. Develops and delivers quality products while maintaining aggressive financial returns. Grows business by reviewing work methods, implementing best practices and delivering excellent levels of customer service. Highly organized individual with a strong background in quality assurance and production. Proven ability to identify and mitigate potential risks associated with product defects, as well as to ensure product safety and quality. Experienced in using a variety of inspection tools and equipment to detect even the most minor flaws. Dedicated to providing consistent and accurate results. Hardworking and reliable Job Title focused on going above and beyond to support team and serve customers. Trained in Task and offering top-notch Skill abilities. Motivated to continue to learn and grow as Type professional. Talented Job Title dedicated to continuous improvement to keep everything running smoothly. Highly analytical and organized in addressing routine needs and managing unique circumstances.

Overview

11
11
years of professional experience

Work History

Packaging Specialist

Graham Packaging
Cincinnati, Ohio
08.2025 - Current
  • Operated packaging machinery to produce containers efficiently.
  • Coordinated material handling and inventory management for production lines.
  • Inspected packaging materials for quality compliance and safety standards.

Quality Checker

Magnolia Bakery
New York, NY
01.2021 - 04.2025
  • Reported inspection and test data including weights, moisture content and quantities inspected.
  • Created reports to highlight issues, detail number of defective products produced and explain potential improvements.
  • Read and interpreted blueprints and specifications.
  • Recommended adjustments to assembly and production process.
  • Trained new employees on inspection techniques and company quality standards.
  • Followed strict industry guidelines and company protocols during inspections.
  • Reviewed product labels for accuracy and compliance with regulations.
  • Sampled batches of raw materials for testing before use in manufacturing.

Counter Server

Magnolia Bakery
New York, NY
03.2016 - 02.2025
  • Managed POS system sales and balanced cash drawer following each shift.
  • Stocked and organized deliveries upon receipt and reported shortages or damaged goods.
  • Answered telephones, documented take-out requests and fulfilled orders.
  • Received and verified deliveries, documented shortages and replenished shelves.

Grab and Go Attendant

New York Athletic Club
New York, NY
09.2019 - 01.2025
  • Replenished rooms with clean linens and supplies to enhance guest stay.
  • Recorded serviced rooms on worksheet to keep workflows running smoothly.
  • Cleaned and serviced rooms by following hotel standards to maintain quality index.
  • Responded promptly to guest and departmental requests for clean linens, supplies and assistance.
  • Cleaned workstation and rooms regularly for infection control and to uphold facility standards.
  • Advised visitors on how to obtain desired company products and services.
  • Restocked supplies for members and disposed of outdated or used items.
  • Oriented guests on arrival to provide relevant information such as room locations and facility rules.
  • Maintained adequate supplies of clean glassware, dishes and trays.
  • Communicated pleasantly and professionally to deliver exceptional customer service to patrons.
  • Stocked and replenished serving lines and condiment stands with disposable utensils, sauce packets and beverage cups.
  • Presented attractive food displays to advertise concession options for potential customers.
  • Maintained clean and organized kitchen and service environments according to company and regulatory protocol.

Cashier

Zaro's Bakery
New York, NY
10.2015 - 09.2019
  • Maintained high customer satisfaction levels by going extra mile to personalize service.
  • Processed cash register transactions on POS and provided correct change.
  • Accepted checks, debit and credit cards, and gift certificates in line with company policy.
  • Balanced cash drawers at shift beginning and end.

Manufacturing Production Associate

Magnolia Bakery
Ny, NY
02.2015 - 08.2015
  • Suggested improvements in processes that led to cost reduction initiatives.
  • Collaborated with team members to increase productivity and workflow.
  • Demonstrated flexibility by cross-training in different production areas.
  • Trained new employees on proper operation techniques and safety protocols.

Education

Associate Degree - Dental Hygiene

Hostos Community College
Bronx, NY

GED -

Pathway To Graduation
New York City
09.2015 - 06/2016

Skills

  • Active listening
  • Problem-solving abilities
  • Customer engagement
  • Cross-selling and upselling
  • Flexible schedule
  • Food pairing knowledge
  • Customer seating
  • Communication skills
  • Customer service excellence
  • Multitasking Abilities
  • Language fluency
  • Guest service
  • Service Speed
  • Stock replenishment
  • Food processing
  • Effective communication
  • Food service
  • Payment processing
  • Cafeteria equipment operations
  • Food safety
  • Complaint handling
  • POS system operation
  • Organizational skills
  • Interpersonal communication
  • Team collaboration
  • Process transactions
  • Team coordination
  • Serve customers
  • Cash register operation

Timeline

Packaging Specialist

Graham Packaging
08.2025 - Current

Quality Checker

Magnolia Bakery
01.2021 - 04.2025

Grab and Go Attendant

New York Athletic Club
09.2019 - 01.2025

Counter Server

Magnolia Bakery
03.2016 - 02.2025

Cashier

Zaro's Bakery
10.2015 - 09.2019

GED -

Pathway To Graduation
09.2015 - 06/2016

Manufacturing Production Associate

Magnolia Bakery
02.2015 - 08.2015

Associate Degree - Dental Hygiene

Hostos Community College
Ndeye Awa Seck