Neal Kaufman

San Antonio

Summary

Dynamic sales leader with proven success in driving profitability improvement and employee motivation. Expertise in sales training, goal setting, and analyzing data to enhance performance and market share.

Work History

General Sales Manager / Finance Director

Thunder Tower West Harley-Davidson

Developed and implemented sales strategies to enhance revenue growth and market share.
Directed daily operations to ensure optimal customer satisfaction and team performance.
Analyzed sales data to identify trends, adjust strategies, and improve overall performance.
Trained and mentored sales team members to increase product knowledge and sales effectiveness.
Led regular sales meetings to review targets, share insights, and motivate staff toward achieving goals.
Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
Handled customer relations issues, enabling quick resolution, and client satisfaction.

New Car Director

Venice Nissan/Dodge

Directed new vehicle inventory management, optimizing stock levels and turnover rates.
Implemented strategic marketing initiatives to enhance customer engagement and drive sales growth.
Collaborated with sales team to develop training programs, improving product knowledge and customer service skills.
Analyzed market trends and competitor activities to inform pricing strategies and promotional campaigns.
Fostered relationships with manufacturers to ensure timely delivery of new models and parts availability.
Improved dealership reputation by addressing customer concerns quickly and effectively, ultimately leading to increased positive reviews online.
Managed inventory levels to maintain optimal stock while minimizing aging units and maximizing profitability.
Worked closely with finance department to develop attractive financing options for customers, increasing overall deal closing rates.

Finance Director

Brandon Harley-Davidson Shop

Managed and supported a Team of 8 F&I professionals between 2 locations
Developed annual budgets aligning financial resources with strategic objectives.
Analyzed financial performance metrics to identify growth opportunities and optimize resource allocation.
Led cross-functional teams to implement process improvements enhancing operational efficiency.
Mentored finance team, fostering skills in reporting and compliance standards.
Established strong relationships with lenders ensuring more deal approval
Trained on proper interview, menu delivery, and overcoming objections

F&I Specialist / Senior District Manager

JM&A Group

Provided Account Development and support for twenty-one Dealerships in the Tampa Bay Area
Sold JM&A to prospective dealers, demonstrating the products and showing the value of selling the JM&A products, and showing the support provided by the District Manager.
Trained the JM&A and F&I process to all managers in the dealership.
Consistently trained on overcoming objections and upselling to increase PVR and Product Penetrations.
Monitored F&I performance and targeted deficiencies.
Audited deals for legal compliance.
Held monthly and quarterly F&I forms and reviews.
Implemented processes and procedures to increase both F&I production and gross profit.
Followed all company policies and procedures to deliver quality work.
Created and managed project plans, timelines and budgets.

Education

High School Diploma -

Leto High Schoo;

Tampa, FL

Associate of Science - Fire Science

Florida State Fire College

Ocala, FL

No Degree - Nursing

Hillsborough Community College