Nebiyat Melese
Lawndale,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level car rental agent position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Customer Service Agent
Fox Rent A Car
City of Los Angeles, CA
07.2021 - Current
- Insuring clients needs upon completing their rental
- cross trained in different departments
- one of the top NPS agents in the company
- have assisted in upgrading potential clients
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Manager/Owner
Nebiyat Boutique
Addis Ababa, Ethiopia
10.2016 - 04.2019
- Gave excellent customer service through offering assistance and ensuring a smoothsales process.
- Worked closely with my customers to determine their needs and answered their
- questions about my products.Sold clothes, shoes, jewelry and beauty productsMaximized performance by monitoring daily activities and mentoring team members.
Secretary Manager
HH Consulting Architecture & Engineering PLC
Addis Abeba , Ethiopia
08.2014 - 09.2016
- Managed employees and consulted with clients.
- Ensured clientele paperwork was sent to our government office for permission of infrastructure.
Hotel Manager
Veronica Hotel
Gonder , Ethiopia
10.2011 - 10.2013
- Managed hotel, bar and restaurant and assisted our customers with their daily needs
- Responsible for overseeing day-to-day operations.
- Listen to feedback of employees and resolve issues and conflicts.
Secretary
Addi Arkay Regional Administrative Office,
Adiarkay , Ethiopia
11.2009 - 02.2010
- Drafted and typed letters and documents for the manager.
- Took notes in meetings in the government office about daily operations.
Education
GED -
Proxy Computer School
Gonder 07.2009
High School Diploma -
Adiarkay Highschool
Ethiopia 06.2008
Skills
- Microsoft :- Word,Excel,Access
- Strengths :- Organization,Work Ethic,Communication,Teamwork
- Social:- twitter,Facebook, Instagram
- LANGUAGES:- Amharic, Tigrigna, English
Timeline
Customer Service Agent
Fox Rent A Car
07.2021 - Current
Manager/Owner
Nebiyat Boutique
10.2016 - 04.2019
Secretary Manager
HH Consulting Architecture & Engineering PLC
08.2014 - 09.2016
Hotel Manager
Veronica Hotel
10.2011 - 10.2013
Secretary
Addi Arkay Regional Administrative Office,
11.2009 - 02.2010
GED -
Proxy Computer School
High School Diploma -
Adiarkay Highschool
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