At Amazon.com Fulfillment Center, I enhanced Glass Claims department efficiency through process improvements and industry trend analysis. Demonstrating a strong work ethic and insurance policy expertise, I facilitated seamless claim transitions and fostered collaborations, significantly expediting claim resolutions.
Work History
Staffing Solution Class M
Amazon.com Fulfillment Center
04.2024 - Current
Improved internal processes by consistently providing feedback on ways to enhance efficiency within the Glass Claims department.
Maintained comprehensive knowledge of industry trends, improving our approach to handling glass claims.
Documented detailed claim information accurately within the system, allowing for smooth transitions between departments and representatives.
Served as a liaison between insurers, adjusters, and auto glass technicians to expedite claim resolution.
Education
High School Diploma -
Lycee Tertulien Guilbaud
Rue Charlemagne Peralte Port De Paix, Haiti
06.2012
Skills
Insurance Policy Understanding
Work Ethic and Integrity
Patience and Empathy
Positive Attitude
Punctual and Reliable
Flexible Schedule
Team Management
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved [Issue] which led to [Results].
Resolved product issue through consumer testing.
Collaborated with team of [Number] in the development of [Project name].
Achieved [Result] by introducing [Software] for [Type] tasks.